Hello, This is Tech Support. My Name is Richard

Re: Hello, This is Tech Support. My Name is Richard

sumthing interesting i found! jezz PCG you are not only shallow but are cheap as well! how could they know about this!

SOURCE

:disgusting:

Re: Hello, This is Tech Support. My Name is Richard

sorry, that went so over my head. was that an attempt at a lame joke?

Re: Hello, This is Tech Support. My Name is Richard

you got an indian csr online and spared him so easy? i would have given him the time of his life to remember. he would have quit his job after speaking with me. never give these indians such an easy time :nono3:

Re: Hello, This is Tech Support. My Name is Richard

i havent read all the posts.... but, i called dell tech support for a new laptop which had a overheating problem which was a design flaw and not something that can be fixed on the phone. so my call to tech support got routed to india to a moron who after i explained everything wanted me to REBOOT.

a VERY frustrating experience. these days i am getting phone calls from india at odd hours ppl trying to sell me credit cards. this one older sounding uncle wanted me to give him my social security number on the phone just cuz i was being respectful and didnt hangup in 2 minutes.

this sh(i)t needs to stop. im sick and tired of indian accents... shift all the call centers back to america and hire rednecks. i would rather talk to a redneck called bubba who is just as stoopid as vinod atleast i can understand bubba.

Re: Hello, This is Tech Support. My Name is Richard

:rotfl: Hahahahahahaha! That really made my day PCG! Thanks for that. :rotfl:

Re: Hello, This is Tech Support. My Name is Richard

are you pakistani … or a american / brit/ french / german etc

Re: Hello, This is Tech Support. My Name is Richard

choti ci gudiya likes to be spoon fed you know otherwise she’ll pitch a fit and call people names. :hehe:

PCG,

chalo monh dho aur seedhi ghar jao, shabash. :smiley:

Re: Hello, This is Tech Support. My Name is Richard

PCG sooner or later this was coming.. ppl in India, China, Pakistan are growing in technology rapidly.. their institutes are doing a great job (believe it or not) .. I will have to agree with Kaleem here that outsourcing is very good for American economy .. I will help you get started on ur reading assignments.. here you go..


Outsourcing Good For U.S. and World Economies SOURCE

Wednesday, February 04, 2004

by Bruce Bartlett

Outsourcing of information technology services continues to be a hot topic–and a sore point for many IT professionals. As they stand in unemployment lines, they see their former jobs being shipped off to India, where they are now done by people making one-fifth as much. It has aroused much bitterness and led to legislative efforts to restrict outsourcing in the name of saving jobs for Americans.

I can’t really offer any comfort to unemployed programmers, but the process of outsourcing is good for both the U.S. and world economies. Any jobs saved in the short-run by restrictions on outsourcing will come at the expense of better jobs in the future that will not be created.

The problem really arises because India, rather than, say, Canada or Germany, is the perceived threat. We don’t generally worry about American jobs going to wealthy industrialized countries like Canada and Germany, because their workers are highly paid and cannot undercut us based on low labor costs. Because Indian workers are paid only a fraction of what a comparable American (or Canadian or German) makes, the competition is viewed as unfair.

But how did the U.S. and other wealthy countries get that way? It was by being the low-cost producer in some area. No doubt, the European farmers of the 18th century were bitter about being undercut by American farmers, whose cost of land was a fraction of that in Europe. They must have felt that this was as unfair as unemployed IT workers feel about India. But as time went by, costs equalized as capital and labor migrated to other countries and other industries. This is all part of the process of economic growth.

An article in the February issue of Wired Magazine makes this point well. It points out that Indians now doing jobs outsourced from America are seeing a rapid rise in their wages and standard of living. In the process, they are becoming more like Americans, which is translating into demand for American goods and life-styles. The Indians also know that they can’t compete only on price; the quality also has to be there, and they believe that they are delivering it.

The author of the article, Daniel Pink, goes on to make this important point: “Isn’t the emergence of a vibrant middle class in an otherwise poor country a spectacular achievement, the very confirmation of the wonders of globalization–not to mention a new market for American goods and services? And if this transition pinches a little, aren’t Americans being a tad hypocritical by whining about it? After all, where is it written that IT jobs somehow BELONG to Americans–and that any non-American who does such work is stealing a job from its rightful owner?”

Perhaps more starkly, Carly Fiorina, CEO of Hewlett Packard, recently said, “There is no job that is America’s God-given right anymore.”

It’s worth noting that the U.S. is not the only country where outsourcing is happening. British and Australian companies are also outsourcing to India, while European companies are outsourcing to the Czech Republic and other formerly communist countries, where wages are low but education levels are high.

It’s also important to know that when countries outsource work to India or China, they are only doing so for very low-end operations that require little skill or training. The high-end work and wages stay here–work that might not be retained if it could not be augmented by outsourced functions in low-cost countries like China and India.

A Jan. 30 report in the Wall Street Journal illustrates how this works, using the case of a computer mouse manufacturer called Logitech. It sells a wireless mouse called Wanda for about $40 that is assembled in China. Of the $40, China gets only $3. The rest goes to suppliers, many based in America, which make components for the mouse, and to domestic retailers. The biggest component of Logitech’s cost is its marketing department based in Fremont, California, where the staff of 450 Americans makes far more than the 4,000 Chinese who actually manufacture the product.

Those 450 Americans, making good wages in California, might not have jobs at all if Logitech wasn’t able to stay competitive by outsourcing some of its costs. Studies have also shown that workers displaced by outsourcing are often retrained for better jobs within the companies doing the outsourcing. Cisco, for example, is a leader in outsourcing, but has not reduced the number of its domestic employees because they have been redeployed into other areas, doing higher value-added work. These jobs often pay better than those that were outsourced.

I know that this is no solace to those who have lost jobs due to outsourcing. But the nation as a whole will be worse off if outsourcing is restricted.

Re: Hello, This is Tech Support. My Name is Richard

I actually agree with her…

Re: Hello, This is Tech Support. My Name is Richard

I am a Pakistani and I think Indians got the stinkiest accent on the planet earth.

Re: Hello, This is Tech Support. My Name is Richard

^is there a difference between pakisani and indians FOBs? My dad speaks in the same "stinky" accent as Dr. Verma.

Re: Hello, This is Tech Support. My Name is Richard

^ Nah, Pakis usually lack that Indian touch. You know with the nodding and shaking of the head and such.

Re: Hello, This is Tech Support. My Name is Richard

Aansoon, just for being condescending by giving me “reading assignments”, I wont read what you put up. First learn to respect another person as an equal.

Aap kya mera self-assumed ustaad ho??

:rolleyes:

Re: Hello, This is Tech Support. My Name is Richard

so much for world's 2-wired self-dialling wireless auto-powered fully optical terabit rated HOME MADE all natural organic flubber-bodied diet thingamagic that the poor Indian could not help you with.

Did you tell him upfront not assume lack of blonde hair is no guarentee?

Re: Hello, This is Tech Support. My Name is Richard

"Hi this is Eric Patel, can I speak to your mother or father?"

"Haan kar lo baat"

hangs up phone

...and all the Dell customer support people are desi too. i speak a few words in hindi with them :D

Re: Hello, This is Tech Support. My Name is Richard

Funny jammies - chill - we all know by now you’re one of those tech support guys and are highly offended by the thread. That sucks for you.

Phatima :rotfl:

Re: Hello, This is Tech Support. My Name is Richard

2Wire is actually a name for the home residential gateway Bellsouth is offerring , not to be taken literally I guess...

BellSouth FastAccess HomeNetworking Service utilizes the 2Wire HomePortal 1000 residential gateway, a router, modem and firewall, all in one device. The device is plugged into a single telephone jack, enabling the existing telephone wires in a home to serve as the network and eliminating the need for adding new wires between rooms.

Re: Hello, This is Tech Support. My Name is Richard

=========================================
:roman: http://www.paklinks.com/gs/showthread.php?t=187845

16). A plain computer illeterate guy rings tech support to report that his computer is faulty.

Tech: What’s the problem?

User: There is smoke coming out of the power supply.

Tech: You’ll need a new power supply.

User: No, I don’t! I just need to change the startup files.

Tech: Sir, the power supply is faulty. You’ll need to replace it.

User: No way! Someone told me that I just needed to change the startup and it will fix the problem! All I need is for you to tell me the command.

10 minutes later, the User is still adamant that he is right. The
tech is frustrated and fed up.

Tech: Sorry, Sir. We don’t normally tell our customers this, but
there is an undocumented DOS command that will fix the problem.

User: I knew it!

Tech: Just add the line LOAD NOSMOKE.COM at the end of the
CONFIG.SYS.

Letme know how it goes.

10 minutes later.

User: It didn’t work. The power supply is still smoking.

Tech: Well, what version of DOS are you using?

User: MS-DOS 6.22.

Tech: That’s your problem there. That version of DOS didn’t come
with NOSMOKE. Contact Microsoft and ask them for a patch that will give
you the file. Let me know how it goes.

1 hour later.

User: I need a new power supply.

Tech: How did you come to that conclusion?

User: Well, I rang Microsoft and told him about what you said, and
he started asking questions about the make of power supply.

Tech: Then what did he say?

User: He told me that my power supply isn’t compatible with
NOSMOKE. :slight_smile:

Re: Hello, This is Tech Support. My Name is Richard

:-d

Re: Hello, This is Tech Support. My Name is Richard

Why is it only Vinod or Raj or Shiv??

How do you know its not Sameer or Ali or Muhammed?