Sheila Chitoor or Uroosiyat? Do they make good bridals?
I’m new here!! Everyone here seems so helpful 
Saw this picture of Rehana Saigol bridals…I knew she did saris but didnt know about the bridals!
www DOT flickr DOT com/photos/fayyaz/2975726634/
Re: Anyone heard of...
i think u meant Layla Chatoor. Ive heard shes great. Infact im getting my Valima outfit from her. Uroosiate, i have a friend who swears by her and loves her to death. Shes been making all her outfits from uroosiate since she was 12. She and her bhabi both got their valima outfits from her.
thats awesome miamisweetheart! thanks, i had no idea how it was spelled...heard layla had a sister named shayla who also does bridals but I guess Layla is more famous? cant wait to see your valima pics, i bet your outfit will be gorgeous inshaAllah!
Sheila Chitoor or Uroosiyat? Do they make good bridals?
I'm new here!! Everyone here seems so helpful :) Saw this picture of Rehana Saigol bridals...I knew she did saris but didnt know about the bridals!
www DOT flickr DOT com/photos/fayyaz/2975726634/
I don't think the Rehana Saigol bridals are actually designed by her - I believe she pics them up from her trips to India...
Take your business somewhere else and save yourself the tears on your big day. My experience with Layla Chatoor was nothing less than a nightmare. She will shamelessly eat your money shrug her shoulders and say “I don’t remember writing that in my diary”. When you ask her to kindly write the discussed contract in the receipt she'll shrug her shoulders and say “I don’t work like that “.
I placed my order in November for my bridal. I went one day with my mother and aunts to get quotes for the dress. It cost Rs ABC, 000 with work just on the front of the shirt and Rs ABC, 000 + Rs de, 000 for both FRONT AND BACK. I said I wanted just the front for ABC, 000, placed the order and promised to pay her advance the next day
The next day I placed the order, paid her Rs ABC, 000 + de, 000 and said I wanted work on BOTH THE FRONT AND THE BACK of the shirt.
This was in November. Also in November, my sister ordered her dress for my wedding from Layla. I went with her to help her with the selection. I ask Layla if I could change the order of the purse that I was going to carry on my wedding... She said “sure as long as it is not made yet. So which one do you want?” and she even drew the purse in her secret diary. My wedding was in March. **Layla Chatoor called me in **February- just a month before my wedding to confirm the exact color of the dress. So I ask her “are you sure you will be able to finish making it if you just start working on my dress now” Her reply, “I’m a professional designer not an adday wali” in a shop where I would “have to remind “her to give my dress on time. In her words, “If your trial is scheduled on 27th then it will be on the 27th” I say ok and avoid her yelling on the phone any further. But now I wish I had not trusted her as a “professional designer” that she calls herself
On the 27th of Feb, I go for my trial. She shows me an UNSTICHED shirt front and back. AND THE BACK HAD NO WORK. She showed me the back and pointing to the little border marking done with a golden thread she said “ I did a little extra on the back”. Both my parents and I remind her that we asked for complete work done in the back too. She shakes her head “I don’t remember that” but agrees to check in her diary. My parents and I were disappointed but it didn’t matter at that time because the back would be hidden by dupatta anyways.
TWO DAYS before my wedding I call her to ask if I could PLEASE come to her for the (real) trial- (the one in which people TRY clothes for the fitting not just see them unstitched – the one that I was supposed to have with a “professional” designer) She says “you can tomorrow”
So I went THE DAY BEFORE MY WEDDING.. THE DAY OF MY MEHNDI TO TRY OUT MY DRESS THE FIRST TIME. It was tight. And it was also the first time I saw the Lehnga. I asked her if she could change the color of stones in the lehnga. She said “no problem” and she put pins around the shirt to mark where it needed to be altered
THE DAY OF MY WEDDING I GET THE DRESS WITH THE WRONG PURSE. The dress was TIGHTER THAN YESTERDAY hard to even put on. And the lehnga’s stones were unchanged. If I went back to her, I would run late for my make up appointment, hence my photo shoot which was scheduled to be done in DAYLIGHT. Great right? Thanks Layla! It was hard to get into the dress and when a dress is tight, your shoulders look broad and no matter how hard you worked your bottom to look skinny and perfect, you end up bulging out of your dress –like a sumo wrestler. So I was a bulging out bride, not because I gained the weight from stress but only because I didn’t get enough time to try the dress and approve the fitting.
After my wedding I ask her to accommodate me. She had not changed the stones on lehnga as promised and when I asked why, she said “There was no time to do it” but she agreed to change it now, after my wedding, as a customer service
She also agreed to fix the fitting of my dress now, after my wedding, as a customer service
She DENIED to having agreed to work on front and back of shirt but said she will do it as a customer service
She denied ANY conversation that we had about the purse and refused to open her “magic” diary again.
Having learnt from my mistakes I now ask her to please give it to me in writing that she will give me work on the back of the shirt too*.“ I don’t work like that*” She says. “My clients trust me” …WHAT???? You don’t write an agreement??? HOW PROFESSIONAL IS THAT??? And God Forbid I mention what a nerve wrecking, hair pulling nightmare it has been especially on my wedding day... there she would start again ranting and singing on and on that shes a “professional designer”
Perhaps that was the most insulting part of our business dealings. I maybe a hard to please client as she told me later on but I’m not a LIAR. There were seven people as eye witness including me when she quoted the prices of the dress, with and without work on back, but she denied all that. I could’ve brought the whole as witness in front of her but she would adamantly say as she did to me on my last visit “unless I say it, it cannot be true.” (picture it with the shoulder shrug- and seriously if you don’t believe go check out the attitude for yourself)
You know what; I would have been ok with a “sorry I could not finish your dress in time. I know it’s a very special day for every girl but I will work on the back of the shirt after your wedding” and just a “sorry I forgot to change the order of your purse” but No! Layla Chatoor is too professional for that. The response I get from her is shrugging of shoulders and saying “I don’t remember that” and when I ask everything in writing, again a shoulder shrug and “I don’t work like that- my clients trust me”. I mean Heck after all this, I believe even Giorgio Armani , if he had such an option, would come out of his grave to apologize to his clients for a case such as this but I think Layla is too “professional” a designer to offer that gesture to her clients.
My professor went to Vera Wang to get a dress and shoes for a certain event. The assistant at Vera Wang could not deliver the shoes, she asked my professor to pick any shoes from the display that would go with her dress and it was for her to keep along with the shoes that she had originally ordered. Now that’s professionalism. Nobody wants to deal with attitude especially when you have an option of taking your business to another, genuinely professional, designer.
Here in the USA there is something called a small claims court where you take petty injustices such as these to court just because you are confident that you will get justice. How sad there is NOTHING you can do in Pakistan even if it’s about principles- nothing. There is no price for the turmoil I had to go through but the hard-earned money that she took from me and delivered only half of the agreed upon product cannot be recovered in Pakistan either. (I have five women and one man (my dad) as eye witness when she quoted the prices to me of both work on the front and work on front +back of shirt.)
So learn from my experience. I would HATE for any other girl to go through this turmoil and deception again. Either get Layla Chatoor to WRITE EVERYTHING and give it to you and heavens forbid you forgot something, be prepared for denials, songs of being a professional and the shoulder shrugs oh yes! OR take your business elsewhere where they won’t treat you as riff raffs –somebody they can take advantage of to the fullest and then get away with it
Also, Sheila chatoor is her-sister in-law not her sister and she refused to give her number to my sister.
thats awesome miamisweetheart! thanks, i had no idea how it was spelled...heard layla had a sister named shayla who also does bridals but I guess Layla is more famous? cant wait to see your valima pics, i bet your outfit will be gorgeous inshaAllah!
Fasaadi, I still cry sometimes when i look at my pics and remember what i had to go through. I would HATE for any other girl to go through this again. Please be warned against Layla. And Sheila Chatoor is her sister-in-law. When my sister was hunting for dresses she couldnt find sheila's contact number and layla refused to give it.
I havent been to sheila but i hear she has much bigger clientelle and no hang ups or attitude problems like layla.
before anythign.Im memon and traditinally the mother in law pays for the wedding and valima outfit. My mother in law suggested layla so i just went with her choice. She previously ordered an outfit for me DROP DEAD BEAUTIFUL!!! ive never seen anythign that nice but it was a pain in the *** to get it done from her. BUT
omgosh u have no idea but im going thru the same thing. My wedding was set for June but we told her it was in March just so she would have it in time. Obviously i cant go to pakistan every other day to see the clothes. Ive send her million and million of email and havent gotten replies to any. So finally my mother in law asked someone in pakistan to call her and find out what was going on, Layla then tells that cousin who contacted Layla that she ahs been recieveing all my email (then why the hell wasnt she repling?!?! ) and to top it off shes like “agar Dulhan ko itne he fikar he to vo ahke kapre dehke le”
omgosh… first she didnt reply back to the emails she has a brand new jora of mine and still needed my measurements but without arguing i gave it to her. For my valima im making the outfit extremely modern with crytals. Shes also doing my purse and shoes. Supposeable the outfit will be send to me in march…i have no idea if thats true or not. But i will let u know. thanks for ur advice though 
Re: Anyone heard of...
who is this layla chatoor? never even heard of her.
it's so simple really. when you know someone's bad, DONT go to them. take your order to someone else, it's not like pakistan has a shortage of designers. such people have phira hua dimagh, i swear.
Re: Anyone heard of...
i cant take my business elseware cause the payment has already been made. =(
before anythign.Im memon and traditinally the mother in law pays for the wedding and valima outfit. My mother in law suggested layla so i just went with her choice. She previously ordered an outfit for me DROP DEAD BEAUTIFUL!!! ive never seen anythign that nice but it was a pain in the *** to get it done from her. BUT
What happ miami, i thought ur outfit was going to be from BuntO?
Re: Anyone heard of…
yea i kno it sucks but that one outfit i have from her is AMAZING! i could wear it a million times litterly so thats why i dont think it should be that bad. I have a friend who’s a doctor and litterly loves layla…i kno even though shes horrible i think so of her work is good. so lets see i guess im taking the risk and inshallah i should get it by march worse comes to worse when i go to pakistan in may ill take it back to her and ask her to change things. if she listens if not ill order something else. 
but yea uroosiates amazing !! she charges kinda high ive heard and doesnt take orders over the phone unless ur a customer who goes to her often. good luck
What happ miami, i thought ur outfit was going to be from BuntO?
my wedding outfit is from bunto kazmi and my valima is from layla.im still debating on my mehendi outfit probably from Faizaa sami but idk lets see
Re: Anyone heard of…
Ohh okay… good luck.
thanks for your advice miami and explicit....sorry you had to go through that :S Apparently my friend went to Shaila Chitoor, and not Layla. Thanks for telling me how its spelled too, I looked her up after that and found a name and number online. Its wierd though, Shaila must have bigger clientele, but her number is no where to be found on the internet?
I guess I wont be wasting my time at Layla's!
i wish you ALL the best miami. thats exactly what i thought too btway..that i can wear that bridal dress a hundred times. Come to think of it though..Layla Chatoors work is nothing but diamantes. all she does it stud stones in all her dresses. what happens when the diamantes go out of fashion and other types of work like threadword and beard work are back again.
Just be very very careful miami. no need to take attitude from her. I know uve paid advance but get her to write everything while you can. and LIE to her about the wedding date. The one thing i regret is trusting her professionalism. She literally yelled at me on the phone. "im not an adday walee with a shop im a professoinal designer i dont need to be reminded" and look what she did.
I dont think people with such attitude should be in this business altogether.
Layla and sheila both dont like to be in magazine because they have to pay taxes among other things. They market by word of mouth so its not likely that you will find shayla's contact info unless you ask someone.
Re: Anyone heard of...
hey babes like explicit06 mentioned layla is soooooooooooooo like that. unless and until ure from the fashion industry she will give u yr clothes instantly.
my mother in law is too in love with layla when i called for an appointment some guard picks up who takes ur details and number and then has u called back and sometimes the call never comes. u can never ever enter her house evn when u go to pick ur outfit at her timings unannounced she treats u like ****.
my best friends wedding teh outfit she ordered from layla is beautiful but so tight that after 3 months she cant fit into it and u knwo what WHAT CUSTOMER SERVICE ?? layla simply said thsi is the size u gave me and ure so big i cant loosen it anymore and handed it right back to her 30000 down teh drain
can u blv her and i was there to witness the whole thing.
thirdly she is now into getting made very stylish clothes with less but beautiful work and super expensive she is simply not worth it.
Uroosiat used to be great at one point in time if u have one outfit of hers its good enough aik shes not so popular anymore and all her outfits look teh same
try out someone new jalebibaby whats yr budget? try out najia or sana safinaz or hina sheriyar they are great.
who is the moderator here? I want to convey that this could be an excellent platform for future brides to be warned against. Write about your experiences with a designer -good and bad-and save a pricelss tear! :). Its a special day for every bride and no bride should be made to feel any other way.
Re: Anyone heard of...
i agree with u explicit06 but u knwo everyone wants to learn from their own experiences only they think if it happened with em it wont happen to me sometimes it does and sometimes it doesnt.
but its tsill better to be warned against em such ppl
Re: Anyone heard of...
im scared now guys!!!!
Well see in my case i still dont have a fixed wedding date. my clothes should get here by march lastest April. So i dont think that should be a problem. Im making my outfit on lace with stones. So its suppose to be really elegant shes also doing my purse and shoes but never asked for my shoes size which is really strange. i emailed her a whole essay and the reply back i got was. We started on ur jora. We dont need anymore information.
tahts it !! can u believe it. lets see what happens in march