I am so frustrated right now and mostly because I am starting to realize my dream of being a Bunto bride are not going to happen. I had been in touch with the receptionist, N, at Bunto auntie’s studio since early February. I had explained to her that my mother was out of Pakistan since my father had recently passed away and there was lots of pending paperwork at hand, and that we wouldn’t be able to come in right away. My wedding date at the time was January 15-17th and she said that it would be impossible to get a jora done by then and that if I could get it by the 25th-27th then only would she be able to talk Bunto auntie for me. So I nervously asked my family and after much pleading and relentless begging we finally got the date set to the 25th.
I called her and let her know and she called me back on March 4th and excitedly told me to give her my duas and to pray for her little son because she had just gotten Bunto auntie to agree to do my order. So you can imagine my excitement because it had been my dream since I was SIXTEEN-years-old to have a Bunto bridal on my baraat. I called her on the 9th and informed her my mom was still not here and she said that I should hurry and get here within March-April and I said I would be there by mid-April at most.
Now that my mom is finally coming back next week, I called their office yesterday and asked when I could come in and that is when N proceeded to act like she never remembered a single conversation we had (even though we had easily talked at least 15x on the phone at that point!) and said she had never booked an appointment and THAT THEY WOULD NOT BE ABLE TO DO MY ORDERI asked her what she meant and she then somehow “remembered” everything and how she had said I should call her when my mom arrived etc. I told her I had called several times and couldn’t get a hold of her and she flat out refused to listen to a thing I said. She was in a rush to hang up on me and I was so devastated that not only did she make me postpone the wedding but now she accused me of making it all up and then flat out refused my order.
I spoke to another employee (“A”) who was much understanding and sweet and said she could try to see if Bunto auntie would accept my order for late Feb 2016. I said it would be a stretch to postpone it again but if she could please ask and also suggested I just get Mrs. Kazmi to do it instead. Bunto auntie would select the colors and Mrs. Kazmi would overlook the work and get her karighars to make it. I called back a day later and was told by N that they are now booked until JUNE 2016 and that A had told me wrong about Feb 2016 being an option.
I ended up bursting into tears over the phone with Mrs. Kazmi who was really understanding and sweet and said SHE could do my order and that she will get Bunto to select the colors. I tried explaining what N had basically done but Mrs. Kazmi wouldn’t listen to that and just proceeded to ask me the colors and type of dress I had in mind.
I have been heartbroken over this since I found out and I feel like an idiot that I had to get the postponing done and she still treated me that way. What can I do at this point? Is there anyone trying to place an order and getting any luck? A Bunto dress was the one thing I wanted to have for my wedding and it would mean everything to me so I am really heartbroken over how N mislead me and now wants me to act like she never gave me her word.
Aw bless, so mrs kazmi has agreed to do ur order? Which bunto will oversee? Techincally its still a bunto jorra then as shel be doing the designing etc for you try not to stress miscommunication is annoying but honestly dont fret.
Bunto ka jora na ho gya .. koi life saving medicine ho gyee
Kyun sir per charhaatay ho aisay logoan ko? That’s totally beyond my understanding. Where is your self respect, girl ? You are willing to be treated this way by them when YOU are paying them at least 10 lacs from your pocket. Will you tolerate such behaviour and nakhray from anyone else in the world even if THEY pay you to be treated like that?
I know…I’m really embarrassed at how desperate I’ve become for a DRESS. I think I have this bad habit of getting stuck on something once I’ve made up my mind that it would happen that way. I’m just upset and down that it didn’t turn out like I had planned.
Also, I would never pay 10 lakh for a bridal dress…
I know…I’m really embarrassed at how desperate I’ve become for a DRESS. I think I have this bad habit of getting stuck on something once I’ve made up my mind that it would happen that way. I’m just upset and down that it didn’t turn out like I had planned.
I hope you find what you are looking for, but this is the kind of behavior these people feed on. Let’s not give them any more power than they already have.
They have no sense of customer service and accountability.
They don’t need to have a sense of customer service or accountability because they know that there are enough people out there that will pay whatever they demand.
I know, people. I feel like I am much better than this but I have succumbed to the idea and now it’s gotten to me. Also, the reason I burst into tears was because I was having a really rough day sorting it all out and N, the receptionist, had totally drained me. On top of that, she wont let me even talk to Bunto auntie always making an excuse so I have yet to speak to her about all of this.
On top of that I had been doing it all by myself and with my mom being away so I was exhausted from the hassle.
Yes, and she would also consult Bunto for the color-scheme and overall design but it would be something she would do on her own end. Not like I can sit down and have a consultation with her about my likes/dislikes etc. But I do have to go to Karachi for that initial appointment.
Thank you.
Lol. Well, I would still prefer to have my dream wedding dress just to compensate for all this hassle I had to go through so I guess that is why I am still pushing for it to somehow workout.
I got a call from Mrs. Kazmi today who noted down my preferences and made me send over photos. She said I will have to come down to KHI for a consultation and that is when we can actually start the design process. Her orders are open for September 2016 so hopefully I will have enough time to get both of them to collaborate and design me something I envision.