Re: unkoolness of urdu…
Right, I can understand and that is why we have Freequently Asked Questions (FAQ) document. Service sector professionals deal with repeating question and it can be boring and tiresome to say same thing to many guys that too from a single party lolz. I have seen many shopkeepers hand boards like “ek bhaav” “udhaar mang kar sharminda na karein” infront of their shops. But often people to deal with such situations. Now imagine job of an enquiry window person.