I’m sure almost all of us has heard things from sales people when they’re trying to make a sale the makes us go Things that are either silly, doesn’t make sense, or something that we already know is a flat out lie.
The foundation bug bit me again about a month ago and I’ve been searching for a new foundation. Yesterday I was at the Lancome counter & during the conversation, I mentioned how oxidizing is one of the things I watch out for when sampling a foundation. I mentioned it b/c I read online that the Lancome foundation oxidizes on some people (but I didn’t mention this part). Sales person proceeds to tell me that ALL foundations oxidize and that’s the reason I need to use a primer…to stop the foundation from oxidizing.
And last week at Dior counter, the lady was having a hard time matching me. One of the colors she tried was close but not a perfect match…when I pointed out that the color looks a bit lighter than my neck she told me that most women, including her, wear foundation down to their neck b/c no color will be a “perfect” match!
So….what weird/funny/silly/non-truth things have you heard at beauty counters/stores?
Reha, I usually hate small talk too but end up doing it if I’m actually getting matched for a color OR if the person herself is nice/chatty. My skin is difficult to match just by looking so I really have no choice when I need a foundation, powder, concealor etc.
I usually go to a girl at Nordstorm who is the Assistant Manager for their beauty department….so she walks me through different brands and never tries to sell b/c she’s not on commission. But she only works Fri/Sat/Sun so if I go a diff. day, I deal with someone else.
StrangeOne: That’s apparently done here too! I remember when I went to a Shiseido counter last year, the first question asked by the Asian lady was whether I wanted a color that matched or was lighter! I’ve had multiple sales people at beauty counters tell me over the years that many desi and black women want foundation that’s several shades lighter than their skin color!
Heck even the lady in my Lancome story….she was surprised at my match b/c she said just by looking, she thought I was lighter. When I saw the color, she asked me if I was ok with that lol. When I asked her why she thought I would have an issue she said that often “my people” (referring to desis I imagine) will look at the color that matches their skin, insist that they’re not “that dark”, and end up buying a lighter color.
I don't care for the condescending tone they sometimes use or the fake sounding "hun" and "dear."
My sister encountered a real, nasty one who went after my sister's dark circles...which honestly are not that pronounced and she has a valid reason for them. My sister told her she was a med student, swamped with so much work. So the lady said how her daughter is a law student who is also busy, but doesn't have dark circles. Real, snotty, unprofessional attitude. I wish I were there and had the chance to handle her in a way she'd never forget.
StrangeOne: That's apparently done here too! I remember when I went to a Shiseido counter last year, the first question asked by the Asian lady was whether I wanted a color that matched or was lighter! I've had multiple sales people at beauty counters tell me over the years that many desi and black women **want foundation that's several shades lighter than their skin color! **
Wouldn't that look super obvious though? Even if you extend your foundation to your neck, there is still the décolletage, arms, and hands, so wouldn't getting a lighter foundation look rather unflattering?
I was literally told once that southasian woman prefer to look light when she matched me a few shades lighter. Not everyone.. I would like some color.
I wanted to get the KA skin enhancer, decided to try samples first. I did research online and was leaning toward shade 11 and the lady said it would be too yellow. She suggested 10 which I was very doubtful about as it had no yellow and was like beigy-gray. I still got a sample of it and haven't used it. I was right about 11 though. I think she had also told me that foundation should be lighter than the color of your face. :/ As a professional, she way very off with her suggestion.
Sometimes they do push the wrong color on the customer. I always get the color I think will look good and the color they suggest just to be on the safe side.
^I got several samples of different shades. I don't agree with the foundation being lighter. I've also heard it should be the color of your neck..so you match your face to you neck. Somehow I think it's easier to get the one that is close to your face color. Anyhoo, what I have so far AH seems to work.
From what i have noticed. Sales girls at counters are either not properly trained or lack knowledge that is required to match skintones with makeup. They're just pretty girls (usually) trying to make some sales with a little sweet talk. A representative for dmgm cosmetics slipped a lip liner into my shopping basket although i told her i dont want it. I found out when it came in the bill. It was around pkr 600/-. Its not about the money though but just makes me dislike counter girls even more. Most of them can't be trusted.
I don't like how they get offended if you inquire about a product and don't buy it. Like do you have anything better to do, honestly if I worked at a makeup counter, interested in buying or not, I would inform the customer about the product instead of brushing them off and this happens to me alot!!!
From what i have noticed. Sales girls at counters are either not properly trained or lack knowledge that is required to match skintones with makeup. They're just pretty girls (usually) trying to make some sales with a little sweet talk. A representative for dmgm cosmetics slipped a lip liner into my shopping basket although i told her i dont want it. I found out when it came in the bill. It was around pkr 600/-. Its not about the money though but just makes me dislike counter girls even more. Most of them can't be trusted.
It is about the money and should be about the money in this instance. You should not be tricked into paying for a product you clearly told the salesgirl that you didn't want. That's 600 pkr that could have been used elsewhere. It was a cheap tactic and you certainly wouldn't be wrong to worry about the money, after all the money was what it was all about; it was not about customer satisfaction or even professionalism.
Things that are either silly, doesn’t make sense, or something that we already know is a flat out lie.
