sound problem

i had a virus in my laptop and it kept restarting then i had to rebote it but it didnt work so i reinstalled XP but now i dont have the sound device.

i dont know what to do.

i am not computer expert so keep the language simple and easy for me to understand.

where are all the computer geeks .....

how come no one knows a solution to my problem :(

Re: sound problem

You need to reinstall the sound driver, you should have a CD with all the drivers on there and you reinstall it from there.

Re: sound problem

hhmmm what CD.... i had only 1 CD that i used to reinstall....
is there anything else i can do ???

Re: sound problem

go to Start >> My Computer >> (right mouse button and scroll down ) Properties

when the Properties Windows open, go to "Hardware" tab and then click on "device manager" button

That should open Device Manager window .. Go to Sound, Video and Game controller section and see if you find a yellow exclamation mark in front of a name ..

click that, press right mouse button and it should give you option to install driver ..

Re: sound problem

umm if you know what soundcard it is, you can go to the manufactors' site of the sound card and download th e driver from there or if you have a dell you can go to support.dell.com and give it your computer info model and stuff and it'll give you a suggested driver for your sound. ^_^ .

Re: sound problem

TLK : i'll go home and try this....

Bboy: what is a sound card (sorry i am no computer expert :( dont know anything about computers)

Re: sound problem

XP/Vista should be able to recognize the manufacture of your sound card automatically and should be able to download the driver directly from its website

Re: sound problem

TLK so does that mean i dont have XP/vista.... but i thought i downloaded XP .... and if i want to download the sound on my laptop .... how can i do that...

oh btw it was my laptop... jst so you know if this makes any difference...

Re: sound problem

No I am not saying that you dont have XP .. what I am saying that when you follow what I wrote in post #5, Xp should automatically download and install the driver

TLK i tried right clicking on My Computer and i dont see any tap for Hardware. There are only 3 tabs, General, Shortcut, File Hashes.

but i was playing around and i right clicked and clicked on Manage and there i found Device Manager and then sound…

Re: sound problem

I'm not expert either but trying to help you with my little knowledge.

Start > Control Panel > Sound and then select the device there.

Re: sound problem

^ i tired that too :(

Re: sound problem

What options you get when you go to sounds?

Duplicte

Re: sound problem

no sound device

Re: sound problem

Please tell us make and model of you PC. Then probably we will be able to find audio drivers for you.

Re: sound problem

Download, install and run ASTRA32 on your puter.
post the screenshot of the results.
someome should be able to post the driver download links.

Its Gateway 17"
Model: 6021GZ
Model #: MA2

what else do u need ????

you see the yellow question marks next to “other devices” and list of devices under that … that is your problem ..

Yellow question mark means missing driver.

you have multimedia audio controller driver missing ..

right click on multimedia audio control and see if the drop down menu gives you “Install Driver” option ..

go for “automatic install” option, lets see if that works

otherwise try this