Re: Problems with my laptop
thats what i was afraid of and i asked her that if she wants to do re-install then let me know.
First of all, the virus that has infected your system has copied itself into “non” system areas as well. so no matter if you re-install the windows, those files will be active again, the moment you try to navigate/click on it. It could be like that you have some Uninstaller of WinZIP in some folder. (for example). you installed windows and then try to install winzip from that installer, that installer is already corryupted by virus. so that virus will be in your system again.
Suggestions
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Back up your important data (pictures and documents, no executable please) to somewhere else and the “Format” your complete system. complete means, format every single drive. and re-install windows
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if you can’t do the above part, then delete every single “.exe”, “.zip”, “.rar”, “.bat”, “.ini” files from your system except from C:\windows and C:\Program Files. After that, re-install the windows. And the very first thing that you gotta do is to install antivirus. at this particulr point, i will highly recommend to go for Kaspersky AV. it will give you 30 days trial.
your system is really messed up .. you will have hardtime fixing it.