Somehowcollide - I love the stuff too, especially the picture I posted, however, can you trust them? My friend's mom went to Faraz Manan as a referral from a previous satisfied customer. That is the shocking thing. Apparently, he works with or stays with a girl when visiting the US who said later to my friend's mom "I don't know how you trusted him. He did the same thing to me at my wedding time." It's an odd situation it seems.
Personally, I know of consistent satisfied customers from HSY and Bunto. Maria B gets a lot of good feedback on this board.
I see Nicki & Nina sisters every year at the appna meetings and they are so nice. However, I know someone who ordered a valima outift from them and it came messed up so they had to have a local woman fix it. Of course it looked fab on the valima day but no one knows the story. They just hear it was from Nicki Nina.
I have unmarried siblings and in the next couple years, we hope to be ordering their wedding clothes. It's nice to hear all the experiences so we know who will be dependable and reliable to work with.
Lara, I know exactly what you mean; their designs are innovative and fresh but their customer service is stuck in the past! I was set on getting my outfit copied or made by someone who was not such a upscale designer; it just didn't matter to me that much. But when i saw some pieces from Rouge, two in particular, I was IN LOVE. I was willing to spend the big bucks on one of their pieces. But, I received sub par customer service. They were not attentive, they didn't make me feel like they wanted my business. If I am forking over thousands you had better make me feel like the princess that I know I am!
Last time I was in Karachi, I got two formal, party wear outfits made by Maria B. Very fresh, I love them and am complimented all the time. They do have great customer service.
I think part of the problem is that they want western clients but aren't willing to subscribe to western customer service standards. What can you do except live and learn?