Firstly .A little angel had to make a personal request to that admin who used to be too busy and it would take few weeks to grant your request.
Secondly At that time you did not even know where to go to get things done. You were sending PM’s to most active CM because you only knew that he is so nice that he will help you out and he will not send you some other way.
That little angel never ever sent you to some other way and took the time and interest to get your requests granted he could easily forward your message to the concerned people and that will relieve him of his responsibility. Heck he could tell you I have nothing to do with it contact so and so and that will be end of it.
Thirdly mods responsibility is to close the thread if the thread is opened in wrong forum. They cannot move the thread into other forums without asking the CM and mods of other forums. Even if they close the thread which does not belong in their thread their job is done. That angel was being nice to guide and coach and mentor you.
Ya Allah main kass passay jawaan tay manjhee kithay dhawaan.