Bonbon, I think you are right! I received an e-mail from her too! With smileys and all :)
You know, its a wedding. Not just a party and you're the bride. So, not only do you have to worry about your own makeup but a million other huge and small details. Inlaws, catering, clothes, out of town guests, invitations being sent out on time, mehndi functions, decorations, etc etc etc. Not to mention the stress of knowing you're about to marry someone and your life is just about to take a drastic turn. It isnt stressful enough? We also have to worry about our makeup artist and hang on every word she writes because it may be her last?
Biggest issue with our desi business community: poor customer service skills. If you dont want to do business with me, then say it. Im booked, dont like you (btw, we're not under any pressure to like each other...you're there to make money and Im there to benefit from your services), cant do it, against my morals, etc. Anything! But dont leave the person hanging, wondering if you can find it in your heart to reply to a friendly message.
It just bothers me because Zareen replied almost a MONTH after my initial email.
I also suspect I know why.