Karma's Awesome Service

E2050 · December 22, 2009, 7:33am

Sooo okk. I ordered my bridal from karma (a dress that I’ve talked about in another thread- front open a line kameez and sharara) it was due on the 1st of December. I called them up on the 1st and they said oh yes your invoice says 1st but it will be ready by 10th.. they’re like rush bahut hai give us a little more time ..bahut pyara ban raha hai aap ka bridal (BS!) anyway i didn’t fight much since i still had a bit of time (big mistake) because had i pushed more.. like went up to the studio and really faught, they wouldve done something.
so anyway 10th i call and they say come on the 15th.. i go up to their studio and talk to this person in charge and she says 15th it’ll b done. i go on the 15th -not done. sit in the studio. am told kaam is being done i demand pictures.. they make me sit for half an hour because apparently driver had to go pick camera from maheen’s house :s.. and i still dont see pictures. this other girl calls me from karkhana after half an hour and says oh you see i cant take out dupatta from adda and send u pictures.. and other things are gone for stitching. if u come tomorrow u will get EVERYTHING . Next day i get a call by the girl in charge asking me when i was coming and that my bridal was ready… i go and they make me wait for half an hour .. make me try on clothes that my in laws had ordered for me (was SO not interested in them because i was worried sick ) and then these adday waley come with the whiole adda inside the studio with a sharaRA that was half complete.. dupatta 1/4th and no shirt.. my mom totally lost it at that point and gave them a piece of her mind.. the addey wala asked for 2 more days. I go today after 2 days obviously expecting the same BS but guess what i see: a gorgeous bridal with the perfect kaam and perfect fit

In conclusion- do not trust these designers with dates.. give them a date atleast a month before the actual one especially in high season such as this one. During my visits i saw quite a few pissed off customers. and atleast one demanding a refund (i was absolutely terrified as i thought i’ld be doing the same in a few days) It was a very stressful experience and a bride-to-be should not be subjected to so much stress.
As for karma i think they are GREAT value for money .. they have some amazing formal wear lately and really nice color combinations.. and even cuts. I think i will still order from them haha.

which dress did you order and how much did it cost you

can you post pics of your dress