Help with understanding TMobile cell phone rate plans

[us1415]

Re: Help with understanding TMobile cell phone rate plans

@khattichic

AT&T has gotten very strict about unlocking devices. Customer service told me 98% of requests they get are fraudulent/stolen phones. To get a phone unlocked, you have to put a request in from their website (attwireless.com/deviceunlock). They have certain criteria you have to meet (how long you’ve been a customer, are you out of contract, is your bill currently paid up, have you ever requested a unlock before etc). They allow you 1 unlock request every 6 months with a maximum of 2 in a 24 month period.

My previous phone was the iPhone 4s. i have been having trouble with it for the past year or so, it wouldn’t back up to iCloud nor through iTunes. Apple store told me the software was corrupted and it was probably time to get a new phone. The 5s I bought was from a friend who has a cell phone store and is an authorized AT&T agent. When I got the 5s he mailed me, I went to my local at&t store and they gave me a new SIM and the phone was then on my name. The next day I went online and submitted request to unlock the 5s and within 48 hrsi got the approval via email. All I had to do was backup and restore the phone through iTunes. Once the phone was restored to factory settings the iTunes screen said “congratulations your device is now unlocked”

From what I’ve learned, this is the only way to get it unlocked…neither the AT&T stores nor authorized agents/dealers have the ability to unlock, you have to submit the request online

Dang! There goes my new found hook up.

Back to browsing craigslist.