Re: HSY- Stay away! Horrible experience!
Isn't The Designer's one of HSY's outlets/carriers? I thought that since not everyone can go to his studio in Lahore, you can go to TD in Karachi, choose what you want, the workers there will give you a price or call the studio in Lahore for it (mostly in case of bridals), your order is sent off, made IN Lahore, and then sent back to Karachi. Basically, you do your selection, pricing, modifications in Karachi and the actual making of your clothes is done in Lahore.
I don't think HSY is involved in it directly but he is to be blamed for not training or supervising his staff right. What kind of a business is he running, all of this is HIS responsibility. For such a big designer house, how is it possible that noone is there to supervise the orders and take a look before clothes are sent back to the client in Karachi? Why is there noone to look at what the customer wants before they hand off everything to the karigar? And then for TD to make a big drama out of it, that's just pathetic. HSY's team in Lahore sound like a bunch of slackers. If he had the time or willingness to teach his staff some customer service skills, none of this would even occur in the first place.
Definitely not the first 'bad experience with HSY' story I have heard, and I'm sure it isn't the last one either.