When to say enough is enough?

[Eastern_Dresses]

Re: When to say enough is enough?

@prototype

I have to admit that customer service is ZERO here in pakistan- both on seller’s and buyer’s end. dono aik se barh kay aik hain but it has been awesome dealing with overseas customers. If they are particular about their order, they expect the same from vendors and this is what they pay us for, right ?

Thanks for the detailed reply was expecting one from you.

@SaadiaB

ED, if u are having such a hard time with customers, then you are in the wrong business in my opinion.

Saadia, I appreciate the comment but would like to disagree with that. If I gave the impression that I am fed up with this so should call it quits, that wasn’t the intention. If quitting now is one option, never starting was another. Made a choice and would like to stick around for a while to be sure that its not for me. So far it didn’t happen though. Yes, I feel that there are so many things that are irrational at this stage but that is eventually going to improve, don’t you think:confused:? I have read a lot of previous threads of all the now famous GS online stores and I can safely say that none of them had a smooth start or at least had some kind of hick-ups initially. (Haven’t come across Ayesha/prototype’s - so may be she is a pro from the beginning :D)

Generally speaking I am very customer service oriented but wanted to figure out if there is a limit to what you should do to make your customers happy. Prototype has some valid points, however, as she stated herself she cannot possibly correlate to the scenario considering her profile and all, plus the market I am currently catering to is quite different from the type of clients on GS.