I have comcast xfinity internet service. My whatsapp pop this error message whenever try to call by wifi network.
Couldn’t place call because your phone is connected to a wi-fi network that prevents whatsapp calls.
Please suggest me solution. I tried to use vpn but it is not working on wifi.
Re: Whatsapp on wifi is not working
Re: Whatsapp on wifi is not working
Did you try making viber calls?
Re: Whatsapp on wifi is not working
yeah..try viber..then you 'll know if it is blocking all voip...
vpn may not solve the problem, coz usually vpn ( from work ) is more restrictive.
Re: Whatsapp on wifi is not working
Viber is working on wifi network
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So, there's no solution of this issue.
Re: Whatsapp on wifi is not working
Have you tried the whatsapp call from your cell internet? Also, have you tried to uninstall and reinstall whatsapp on your phone?
Re: Whatsapp on wifi is not working
On cell data plan, it works. On wifi, it does not.
Re: Whatsapp on wifi is not working
Maybe your router is blocking the voip ports that whatsapp uses
Re: Whatsapp on wifi is not working
Maybe your router is blocking the voip ports that whatsapp uses
Agree!
@mahool: What are you using as your wifi router? The one that xfinity gives out or your own?
Re: Whatsapp on wifi is not working
The one xfinity gives me.
Re: Whatsapp on wifi is not working
I probably need to down grade firewall protection level :hmmm:
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Or use custom. Did you change the setting after getting the gateway?
Re: Whatsapp on wifi is not working
Or use custom. Did you change the setting after getting the gateway?
No.
Re: Whatsapp on wifi is not working
No.
Strange. Try setting the firewall lower.
Re: Whatsapp on wifi is not working
Strange. Try setting the firewall lower.
I just lower down it to medium and it works...
Re: Whatsapp on wifi is not working
I just lower down it to medium and it works...
Good. I never had to change mine though.