What to do when restaurant totally messes up your order?

Lifestyle Relationships
1

I dont know if this belongs in Lifestlyes 2 or not.

So I ordered Chinese food today and I specifically asked the lady on the phone for Vegetable Spring rolls and maintained that I wanted everything to be vegetables. I felt she understood this because she suggested the Vegetable fried rice to me which I declined. I also ordered soup. So I get my order delivered and I am horrified to note that there is what I believe to be chicken in the spring rolls. Not only that, but the soup also had chicken chunks. I was soooooooooo depressed. Cause I couldnt eat anything except the plantains. afsoos

I dont know what to do now. Do I call the restaurant and tell her they gave me non-vegetarian? Not only that, she sent me two soda’s instead of one, so it was more expensive than I thought it was gonna be. (My mistake for not asking the total over the phone.) Do I just ignore it? I mean what can they do even if they admit their mistake? What would you do? I spent about $14.50 for plaintains and soda basically. sigh It isnt about the money, just that I didnt get to eat dinner. This is a new restaurant that just opened in the area. afsoos

2

call them back and get a refund or same food with double the quantity.

no one messes up my food :mad:

3

Munni Jee

Normally they are ok but what you have to remember is these places aren't like Mc D's or Pizza Hutt where there is a manager in charge who will noramlly give a refund and apologise because he gets paid regardless.

The place you bought off is prob owned and run by a family who can't afford to make mistakes and could think you are trying it on to get a free meal - maybe Im wrong but they prob have this all the time.

One rule I have when it comes to eating out - Never p!ss off anyone who is cooking my food - you never know what extra's they may give you free of charge...!

N