This could make US companies think twice before they outsource more jobs abroad, but will it bring back jobs that have already gone?
Senate approves curbs on outsourcing
The Senate yesterday passed the first sweeping restrictions on overseas outsourcing by barring companies from most federal contracts if they plan to carry out some or all of the work abroad. The move came as companies begin to warn investors that the political backlash against outsourcing poses a threat to future profits. General Electric led the way on Wednesday in filings with the Securities and Exchange Commission that alert investors to the reliance of its insurance division on back-office operations in India. In a 70 to 26 vote, the Senate approved a Democrat-sponsored amendment that would prevent companies from carrying out government work outside the US if those jobs were previously done inside the US. It included exceptions only for national security and for countries that are members of an international government procurement agreement. Neither China nor India are members of that World Trade Organisation agreement.
The bill still faces several legislative hurdles before it would become law but it highlights the threat to many US companies that have become reliant on outsourcing to keep costs down. Like many multinationals, GE rejects the analysis that a job outsourced is a job lost, pointing out that its US employee numbers have been constant for 10 years. However, it judges the backlash serious enough to warrant an extended SEC warning. “The political climate in the US could change so that it would not be practical for us to use international operations centres, such as call centres,” said an updated prospectus this week. In contrast to earlier filings, it also warns specifically of proposed bills that would require call centre employees to disclose their physical location at the start of each telephone call. “If enacted, this legislation could result in consumer pressure to curtail our use of low-cost operations outside the US, which could reduce the cost benefits we currently realise from using them,” added GE’s Genworth division in the filing.
Risk factors in SEC filings are notoriously cautious, allowing lawyers to warn of any number of apocalyptic events, ranging from nuclear war to global depression. But Gillette, the consumer products group, also warns in its 10k report that “trade protection measures” could hit its manufacturing facilities and suppliers outside the US. The rising tide of political criticism is also showing up in shareholder proposals. For the first time, GE’s annual meeting will debate a motion from union activists demanding a report into the effect of outsourcing on the company’s reputation. A number of business lobby groups in Washington plans to work more closely in the future to shift the debate on jobs away from outsourcing and towards ways of making US business more competitive.