http://www.blogcdn.com/www.engadget.com/media/2013/02/tesla-will-2013-01-29-600-9.jpg Tesla CEO Elon Musk talked a bit about his goals for expanded service options in his interview with us earlier this month, and he’s now detailed some of those options that the company is ready to roll out. That includes one perk that’s been mentioned previously: the ability to get a Model S loaner to tide you over when you have to turn your car into service. What’s more, that loaner will be a top-of-the-line Model S regardless of the car you turn in, and customers in “most markets” can even opt to get a Tesla Roadster as a loaner if they’d prefer to try out something sportier. Musk further explains that customers can even choose to keep that loaner car if they like it better, and simply pay the difference.
Beyond that, Tesla is now making annual checkups entirely optional, meaning that your warranty will still be valid even if you never take your car in. Rounding things out is what Tesla describes as an “unconditional warranty” on Model S batteries, which will let owners get a new factory reconditioned unit even in the case of user error.
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Source: Tesla