Some of the so called “PRestigious companies” can have staff who have a terribly rude attitude towards customers . Specially the automotive industry is full of them.
What are some of the things you can do , to complain against the individual or company when you as a customer have been ridiculed or been left in a lurch.
Re: Terrible Customer Service
Can you give us details?
Re: Terrible Customer Service
I think it should start with writing a google review.
Also should be escalated to the higher management. Very often we stay quite and thats not the right thing to do.
Re: Terrible Customer Service
In case of some communities, it is the customer who is often wrong and are being rude, abusive and demanding things that were not a part of the service agreement. Many corporations are trying to get rid of the abusive clients. We see most hospitals and doctors offices put notices up that abuse won’t be tolerated. You really need to know what transpired before assuming that the business is wrong.