TCS HELP!!

[S08]

Re: TCS HELP!!

Ok, so this is like brushing off the customer, designer responsibilty is to send parcel customer get the parcel or not. Bad vcustomer service.

@prototype

If the designer completed the dress in time and has a proof/receipt to show that he/she dispatched the dress through a service that officially commits to deliver in an acceptable time (some services like Pakistan Post take weeks at times while DHL/fedex claims to deliver within 4 working days) , then I dont think there is anything that the designer can do if there are delays except responding and following the shipping company out of courtesy. Anything stuck in customs is nothing in his/her control and all you can do is follow the parcel at your end if tracking shows it is in your country.

I know this is not helpful for you being a customer but as a designer,I cannot think of doing much on my end unfortunately because if I have completed and dispatched in time, that was all I was supposed to do unless I am personally delivering the parcel at the customer’s doorstep