Successful Launch: 1st Facilitation Center

Re: Successful Launch: 1st Facilitation Center

I will second that. I was in Pak last summer and needed passport renewal. I didnt notice that my ID card has expired and thought that for a renewal that dont need an ID card. Could not understand though why they need an ID card for renewal as ofcourse one had the ID card when got it first time.

So the express ID card took like 6,7 working days any by then my holidays were over.

Secondly, all these things are wonderful but then you need to teach the staff that you are here to facilitate people and not to make their life more difficult as this is what happens mostly. When I was there to submit my application, there was no que still the person on table started doing other stuff, like arranging applications, stapling them, putting comments on them, and I was standing in front of him and asked 1,2 times very nicely that I have filled my form, please review it and submit.

Eventually, I gave up and sat on the chair. After 20-25 mins, he called me.