hi all,i ordered from sleek on 3 may (spent 60.68$) i was informed via FB that my order was dispatched on 9may after sending several msgs on fb i was told that i will get my things in 20working days.. i sent a msg on fb today askign about my order and they sent me email saying that the payment wasnt taken however the amoutn was deducted at the same time when i ordered…
i need your advice please what shall i do?? i am so upset and dissapointed to the core 
anyone can help me? is there any number where i can call and complaint
Re: sleek order failed-help
Have you tried calling your credit card and/or bank to dispute the charges?
Re: sleek order failed-help
no.. what shud i say to them? can they do something?
Re: sleek order failed-help
This article explains how you can get your money back through the credit card company:
Credit Card Chargebacks: Your Secret Weapon in Merchant Disputes - DailyFinance
**If you didn’t receive the goods you ordered or you feel otherwise wronged by the transaction, a chargeback gives you a refund when the retailer won’t. The issuer will investigate your claim against the merchant and, if it finds it meritorious, will remove the funds from the merchant’s account and put it in yours. Think of your issuer as your tough older brother, setting things right against the bully that’s been stealing your lunch money.
Of course, that doesn’t mean you can (or should) go disputing charge in pursuit of a chargeback anytime a retailer does you wrong. If a product proves defective or never arrives on your doorstep, your first stop should be traditional channels – that is, the retailer’s customer service desk or phone number. It’s only when the merchant doesn’t make with the refund that you should bring in the big guns and call up the issuing bank. (Your issuer should have clear instructions for formally disputing a charge, with options including a phone call, written letter or online form.)
And before you do so, note that not every situation qualifies for a chargeback. The Fair Credit Billing Act, the federal law that dictates how credit card fraud and billing disputes are handled, defines a number of situations as billing errors, including “goods or services not accepted by the obligor or his designee or not delivered to the obligor or his designee in accordance with the agreement made at the time of a transaction.” In other words, if you order a product and it never arrives – or if you refuse delivery because it’s not the product you expected or because it’s damaged – you’re entitled to your money back.
So long as the issuer is in compliance with federal law, it’s free to set its own procedures for how to handle these disputes. Take, for instance, the timeframe in which cardholders must contact their issuers, which is set by the FCBA at a minimum of 60 days. A spokesperson for MasterCard says that the issuing financial institutions in its network have discretion to offer a longer timeframe as they see fit, and that most of them offer a 120-day window to dispute a charge. The spokesperson also says that the bank can ask for documentation to support the cardholder’s claim, including “sales slips, contracts, invoices and other types of documentation that will help the issuer fully inform the merchant about the nature of the dispute in non-fraud disputes.” So don’t dispute a charge unless you have some evidence to back up your claim.**
Re: sleek order failed-help
i dont have any proof and i used my debit card..can i still claim?
Re: sleek order failed-help
^ Yes. Call your bank and tell them what happened. See what they say.
Re: sleek order failed-help
i dont have any proof and i used my debit card..can i still claim?
If the money was deducted from your account isn't that proof?
Re: sleek order failed-help
han right khatti