setting up call centers in pakistan

does anyone know the procedure to setting up call centers in pakistan and how to get cliets and contacts.

Re: setting up call centers in pakistan

i think u should search it on the net for call center/oursourcing consultancies and then contact them. There should be some in pakistan which are international consultants they would help you to set up.

Re: setting up call centers in pakistan

Hello Suhaib,

[quote]

does anyone know the procedure to setting up call centers in pakistan and how to get cliets and contacts.

[/quote]

Few things which you must know;

For example you got a client from canada for call center, with 10 respondents, divided in 2 twelve hours shift.

  1. You need to find 10 people who understand and speak CANADIAN english
    (A very basic demand, depending from land to land)

  2. You need good dedicated fone lines along with flawless internet connection.

The conventinal internet and fone line are pathetic. Since you will need dedicated lines, cost of these 2 items will skin you out. Leave alone utility and other office expenses.

Last your COST PRICE will be way too high, comparing to India or any neighbour SELLING PRICE.

cheers!

Re: setting up call centers in pakistan

Ok .. Please write to me i will give you details my email is -
........... [EMAIL="[email protected]"][email protected] indicate what
type & how many nodes and for what purpose...........
do you want VOIP and if yes is it legal to install VOIP
your CLEC ( local exchange carrier ) will be able to tell. :)
In PK I think its PTCL depends on what area ur in ... etc...

Re: setting up call centers in pakistan

You obviously don't know the industry. Its like asking - how do you make the car and then sell it?

You need to be IN the industry and have contacts - before u can do that. Try aliging yourself who is has the contact / skills that you lack. but wat can you give them in return? Capital Investment?