Hi guys,
I recently ordered a set of 300 cards from weddingcardzone.com. We weren’t going for anything to grand on our wedding cards, just a simple gesture that was also going to be cost effective. So I really had no major expectations for them as long as they had all the correct information I required on them and were obviously presentable of course.
Price wise, it was great because I ordered 300 invites, 150 mehndi invites, and 300 RSVP cards and it all costs me under $300 CDN for the entire order including shipping. However, don’t expect any kind of good communication from them. From their emails, they don’t seem to speak proper english. They would never address any of my questions regarding fonts, and colour of the text, and they had also told me that they would provide me with picture samples of one printed invite and they never did that. When I asked them about it, all they responded with was “That is not possible.” …they were very informative up until I sent them money and then their communication completely died off. They would not get back to me for 2 or three 3 days and would refuse to any answer any questions and their emails even became border line rude. Because I was freaking out about sending them $300 I stayed quiet and waited for them to ship my cards. After the numerous emails I honestly just wanted my damn cards.
I finally got them and the printing job wasn’t that great, they are in a plain arial font when I thought they would be written in something a little fancier, and they were printed in a green font which I also do not prefer. After all of that I’m just happy they didn’t run off with my money. Also they did NOT send me envelopes and because these are slightly bigger than a commercial size envelope…now I have to consider having them custom made which is almost looking close to impossible and not to mention expensive. When I asked them about sending me envelopes that fit the card they responded with
“Hello, Told envelopes quantity then will give you price quote including shipping cost.”
Again very vague and no explanation of WHY they are charging me for envelopes that should of came with the card even though I asked them in my email??? Now I have all these invites sitting here ready to be mailed out except the problem is we’re missing the envelope and I can not find anything to fit, most are to large.
My advice is, if you are very specific about how you would like your invites and would like to see the order and verify proofs and the printing job, to not order them from these guys. If you do, you can expect nothing special from them, they will not provide you with a good experience of shopping with them, they will not answer any of your questions or concerns, they also lied to me about showing me picture proofs which they never did. They do not respond to emails quickly especially after they have your money. At this point I’m just happy I got the invites, and they didn’t just do away with my money. The invites themselves are presentable and good enough, all the info is correct but I would of liked to have included preference of another font or colour which was not asked of me.
Just wanted to let you ladies in on my experience and it wasn’t a good one and I wasn’t even to picky about what I needed. Now I just have to find envelopes that fit.