Problems with Indusmart

Lifestyle Bazaar Talk
1

Has anyone had problems contacting indusmart.com? I placed my first order there and have received it but they mischarged my shipping fees. I’ve been trying to contact them to get a cleared up but no one is responding. Junaid was pretty responsive when I first placed the order, and I like the suits and had planned to order more but there’s no way I will or be able to recommend to family/friends if they don’t respond to emails and overcharge for shipping. Advice anyone?

2

Re: Problems with Indusmart

hi,
this is junaid can you please PM me your order number so that i may look into it.
there shouldn't be overcharging as everything is automated, still please PM me your order # so that i may look into it.

3

Re: Problems with Indusmart

Hi Junaid, Good to hear from you.
I'm unable to send PMs through this site as I do not have enough posts. **Please let me know how else to send you the order #.

**

4

Re: Problems with Indusmart

just send me an email at [EMAIL="[email protected]"][email protected] .
my apologies this should not be a way to communicate to a customer and i had to see why we didnt reply you in first place.
regards
Junaid

5

Re: Problems with Indusmart

awaiting for email/reply.
if you are having trouble sending us an email just write last three digits of your order number here.
or
you can contact us at US/Canada Toll free 1-800-315-5598
regards
Junaid

6

Re: Problems with Indusmart

Thanks Junaid. I just sent an email to you. The last 3 digits of my order are 527. Hope to hear from you soon.

7

Re: Problems with Indusmart

Just an update - Junaid at Indusmart did respond to my shipping issue with a resolution. Just wanted to let everyone know - this is a good company with professional customer service. Thanks again Junaid!