Pointers

This one is a bit tricky because it depends on the person and the issue. If the issue is a serious one and the person in question is SERIOUSLY impacted by it....then you should consider showing some sensitivity to their problem. By remaining calm and offering them some suggestions on how to resolve their problem, you might be able to provide some relief. OTHER TIMES.....if you KNOW that the issue is a PETTY ONE.....and is being made a HUGE DEAL by someone whom you KNOW has a constant craving for attention and being a drama queen......then you might want to consider not getting too involved.