Re: PIA refining its image
^^ the main reason could have been cause of the "travel class" booked. In certain travel classes changes are not permitted, or you have to pay something extra...
The concept of Economy,business,First is gone,,, there are now like 10 travel class in Economy, 3/4 in Business and I guess 2 in First..
So the cheaper the ticket, the higher the penalties if you need to change..
Currently almost every airline is giving very good deals,,, like from middle east to Us/Canada is like 600USD,,, but that ticket is actually non-refundable and non-changeable. if you need to change anything, then simply one has to buy a new ticket.