ask me to do anything else for work…anything. I can even deal with clients in person… but ask me to call up a client, and that scares the crap outta me. I stutter and unless its a friend or family member i get VERY nervous on the phone.
Can phone skills be acquired or is it more like… you either have it or you don’t?
yeah....this is not something you are born with....you can learn the skill.
a script always works.....and it will do wonders to help you become comfortable.
but Alas its the other way round with me .. I keep wishing who ever has called is regards work coz then one has a clear idea what to talk about ... but when its a friend or a relative i stutter and stammer after a while coz banda kitna bolay all the baatein finish and i feel i cant talk anymore and then it ends on a random acha ji allah hafiz :(
I deteeeeeeeeesst talking on phone. I hate when people call u up and u ask the purpose .. they are like nothing bas wese hi.. after a minute..can u do me a favor by etc etc. Gawsh just come to the point already.
I call people when I really need to..
Would having a stress release tool help - say some sort of ball that you can squeeze with your free hand, and/or a toy that bobs its head sideways with a big smilie face.
You will get better with time. I hated the phone but now I love it. Its fun for me when it comes to work but don't ask me to talk for hours on the phone aye vayeen.