Re: Online shopping traumas!!!
Has anyone ordered from trusteddealer.com? So I was looking to buy a camera and I was referred to this site by some digital cameras website and I went ahead and ordered. The salesman I spoke to assured me that my camera would get to me by Monday (today) when I asked him if I should expedite my order, he said no, my manager said you will have it by Monday. So basically I called them everyday since then and this one black girl would pick up the phone and was so RUDE! One time I called and I said, The customer service you have is not good at all. I call and I have to wait for hours for anyone to pick up! She goes, Well you're not the only customer. I asked to speak to a manager and she rudely said, I AM. Then today when I was supposedly gonna get the camera, I called them and she says, you will get it in two weeks.. I was like WHAT? She kept interrupting me and saying, you chose ground shipping, you can blame yourself and hung up. So I called back and some other guy picks up and goes, we dont have it in stock so it's not even been shipped out. I was like ?????!!!!!!!!!!! They have already taken the money out of my account and now I just don't know what to do. I have called them constantly and the guy said, it will be credited back in 24-48 hours but I just dont trust them. Is there a way to report a site for fraud or something that you guys might know of ? :(
Ask you CC company, they will take care of it, I have been involved in few online frauds, but now days I only shop from the popular sites and do read the reviews before ordering from non-popular sites.