Her intentions are not being questioned. She did it with good intentions but she ended up in hurting this lady. So someone has to pay for her pain and suffering , it is American system.
I got my first driver’s license in CA and this is what I read in the handbook which is used for written test purposes:
**Help anyone who is not already walking and talking. Do not move an injured person unless he or she is in a burning vehicle or in other danger. Moving someone incorrectly often makes an injury worse. **
And it is still part of that book.
Accidents! What To Do
Ms Van Horn’s lawyers questioned why Ms Torti, having pulled her out by her shoulder, “dropped” her next to the car if she believed it was about to explode.
“The moral here is if you are rescuing or helping someone in an emergency, be sure and administer some medical care. Carry Band-Aids!” said Jim Porter, a California lawyer.
Another moral is that everybody is not trained to help the accident victims , they can end up hurting the person more and that is what happened in this case.