lost luggage

Westjet has lost our luggage. They are being really unsupportive about it. When we got to the airport they said it will be delivered by courier, they gave me a number in toronto but it always is on answering machine. I have contacted them but there is no response as they say they will call me back but never do. I have not left the house in three days as it was the bag with all my perfumes and toiletries etc and I am waiting for their call or for them to turn up at the door. Is there anything I can do, does anybody have any contacts that i can use.

Thanks in advance

Re: lost luggage

File a complaint with the IATA?

Re: lost luggage

ya Spock is right, and have patience Inshallah you will find that.