Re: Interview tips
The Effective Interview
The interview is an important meeting that, if handled well, can advance your career. Once you have one, consider it a ‘sales opportunity’. An interview is not a semi-passive conversation during which you answer questions and then wait to see if you receive a job offer.
The purpose of an interview should be understood as followed:
• A fact-finding opportunity for both you and the organization or work unit.
• A time to convey the value you have brought to current and previous employers.
• A time to present skills, experiences and personal strengths and outline how they directly relate to the work unit at hand and the organizations’s specific needs.
• A time to sell abilities and ‘close the deal’.
It is a sales process that requires preparation. The golden rule is: Do your homework; get prepared.
Preparing for the interview
1. Know Yourself
[INDENT]• Think about your skills, interests and values: What makes you different? Do you have a success story? What are your skill gaps or weaknesses? Does the position fit with your future career goals?
• Be able to discuss decisions you have made and the thoughts behind them.
• Identify accomplishments you are proud of—a success story—and things you might have done differently.
• Provide examples to demonstrate how you have developed your skills.
• Be able to articulate why you are interested in this field. If appropriate, define your long-term goals.
• Develop a list of questions you need answered. Some might be related to the job; others centring on more global corporate or business matter. As a rule, do not ask about salary.
[/INDENT]The following could help you make a job analysis:
Job Responsibilities
What they want: What I can offer:Job Qualifications
What they would like:What I have:2. Know the Employer and the Field
[INDENT]• Obtain company/organization information by visiting web sites and reviewing annual reports and product literature; check to see if the company/organization has been subject of recent news.
• Find out answers to these questions: Why this Organization; Why this Department; Why this Division/Unit; Why this job?
• Review mission statements and thoroughly analyse the responsibilities, the competencies and skills mentioned in the vacancy announcement.
• Use your networking skills to discuss what is critical for this position; you can even ask/call the Hiring Manager to obtain further information. Find out as much as you can about the hiring manager, department, services, challenges, successes, changes and initiatives. If possible, find out why the last person left the position, or if the position is new, for example.
• Know what salary range is usual for this type of position; read current periodicals and trade journals to learn about current trends in the field.
• Be familiar with the employer’s organizational structure.
• When you are setting up the interview, be sure to ask what the schedule will involve and with whom you’ll meet (if you will be interviewed by an individual or a panel).
[/INDENT]Interview Tips
- Please also refer to the competency-based interview section of the UN Core Values and Comptencies page.
- Punctuality: Do not arrive on time—arrive early to avoid a negative first impression.
Introduce yourself; get the correct spelling of the person’s name and his/her exact title, wherever possible. Greet the panel manager with a firm handshake.
- Dress and Presentation: dress conservatively. Make sure your interview clothes are clean and pressed a few days beforehand. Never wear jeans, tennis shoes, a T-shirt or any symbols that may politicise you.
- Take copies of your résumé, printed on a nice grade of paper, if possible—just in case.
- Think about what an employer wants to know and prepare examples. Build your examples on the CAR-story:
*Challenge: Relate briefly what you did,
*Action: Tell what you undertook/did,
*Result: Show the outcome of your action.
Find a brief story that best demonstrate your ability to do what you say you can. Be aware of the specific skills your story illustrates.
- Be certain that you hear accurately what your interviewer says; if not, do not be afraid to ask questions. This is especially important in telephone interviews. The best way to do it is to summarise the interviewer’s important information and then ask if your summary is correct.
- The ‘Tell me about yourself’ question would best be answered by claiming your strengths. Try a statement like, ‘I am so & so. My most transferable skills are X, Y and Z; the qualities that I bring to my work are A, B and C; and the one driving force that inspires and guides my life is X’.
- Another option is the 90-Second Introduction:
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Background/Education (5 seconds)
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Accomplishments/Work Experience (50 seconds)
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Current Situation (5 seconds)
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Future (30 seconds)
- Be prepared to ask appropriate and well thought out questions.
- Be enthusiastic: people love to hire individuals excited about their work unit. Be professional; sit attentively to demonstrate your interest, energy and enthusiasm. Positive nonverbal communication reinforces your verbal message.
- In a competency-based interview, based on the premise that past performance is the best indicator of future performance, be prepared to discuss past performance in detail. ‘Tell me about a time when you worked in an ineffective team/less-than-effective team…’ Explain the situation (don’t pick a major disaster and don’t dwell on it); always conclude with a positive statement, e.g., ‘What I learned from this was…’ Golden Rule: never blame someone.
- Where culturally appropriate, maintain eye contact (it shows attentiveness) and facial expressions (e.g., a smile reflects interest and enthusiasm);
- Listen carefully. Never interrupt the interviewer; wait your turn to speak. Make sure you understand a question before you attempt to answer it. It is okay to take a minute to reflect. A minute for the interviewee feels much longer than it does for the interviewer.
- Share information that you feel is appropriate and relevant. Keep to the point. Be as specific as possible.
- Do not try to dominate the interview; let the interviewer guide the questions.
- In a group interview, it is the best to answer the interviewer’s questions in turn and maintain eye contact with the individual whose question you are answering. Make an effort occasionally to make eye contact with all of the individuals involved.
- You are being interviewed and observed throughout the time that you visit the organization or unit, not only during the formal office interview. Do not say or do something which may be seen as ‘unprofessional’. You are involved in the interview process from the moment you arrive until the time you depart.
- For the question, usually at the end, ‘Do you have any questions?](http://iseek.un.org/LibraryDocuments/760-200510181049513899126.pdf)’ there is only one wrong answer – ‘No’. Many hiring managers weigh the questions asked more heavily than the answers provided throughout the interview. Do not worry that asking specific questions that might make you sound like you assume you have the position. Such interest helps build your value and shows you are capable and engaging. Note: only ask questions you cannot find answers to yourself.
- End: At the end of the interview, thank the interviewer(s) for taking the time to meet with you. Make a short, concise summary of your qualifications and stress your interest in the position. You may also want to ask what will happen in the future with respect to your application for the position.
**What Not to Do
**The following are common mistakes that interviewees often make. Avoid them at all cost:
- Does not ask questions
- Condemnation of past employer
- Inability to take criticism
- Poor personal appearance
- Indecisive, cynical or lazy
- Overbearing, over aggressive, “know it all”
- Late to interview
- Failure to look at interviewer while interviewing
- Unable to express self clearly
**After the Interview
**
Within a few days after your interview (no later than one week), send a short thank-you note or email to refresh the employer’s memory of you. (See Job-Related Correspondence for details)
An ‘interview assessment’ can help improve your technique and continue to build your confidence and skills. Analysing the interview, talking about how you were feeling during and after it, can be very helpful in preparing for the next interview.
Ask yourself:
• What were my strengths in the interview?
• What did not go as planned?
• What can I do differently next time?
Keep in mind that the art of effective interviewing takes practice.
Good luck!