Re: If you are thinking to order please read…
Sorry all i dont visit paklinks normally but just searched this thread and found the comment of soniidesigns.
First of all professionals should not rate services of other professionals. I dont know sonnidesigns and they did not even ordered from me how can they rate our service.
1: Lets talk about paypal first. We have been looted almost 6 time and lost around 4000 USD to dishonest customers. First of all paypal does not support pakistan, there customer protection system enable customer to claim that parcel is not received and if order is over $250 one have to provide signatured delivery confirmation which normally pakistani courier companies does not provide. Then if there is any dispute and you provide them with more than enough evidence they will make decision without asking for any information or further evidence required and then on calling them they will tell ya that why will do the thorough inquiry how that happen at last nothing will happen. To make paypal more troublesome just accept credit card payment and wait for a charge back that it was fraudulent transaction…sssssss…Paypal is sleeping…they will even respond to charge-back after 15 days and it will be a decision in favor of credit card company…
For hard earned money it really hurts that you lost your money and your lost your dresses…
2: As far as our support is concerned…it is out class. Any one send us message, sms , viber or email we try to reply asap if online then it is in minutes but there is only one example “sumayyia naeem” who is weirdly unable to message us in our hotmail account and use to send us email in yahoo which we made for her exclusively. so obviously we would not have checked it more oftenly.
3: Delayed order: I dont want to lie but it. We allow 5 days for shipping transit time but once it was delayed to almost 20 days at eid ul adha ( three four years back christmis time) and yup it was UPS and after that we stopped working with them although they were very good. That customer was asma sadique which despite of that incident still is our regular customer.
As far as that comment the quoted poster is talking about it was some bangladeshi customer in UK. She f^^^ek up with her dress by modifying colors. I still have her dress photos somewhere it was KARMA Alladine jumpsuite replica which was stunning and we did super great job replicating it despite of her alterations and super super huge size. Her dress turned out to be disaster in color scheme area and she asked us if she can return it and then she started blackmailing us that she will tell all our customers that what we are doing n blah blah…but thankfully we had her dress photos so we cleared that issue at that time. Her order was not delayed but we sent her that dress in 8 days advance.
All of you just imagine what will happen if you replace grey top color with black and remove the work on top…
Aladdin Blue Jumpsuite
4: After reading the review thing i think i should start asking customers about reviews. We were using feedback app in facebook with stars and rating feature which was disabled by facebook then. After that we did not ask anyone to send us review since that app was not available. I will inshallah mail few customers to give me feedbacks.
5: Sonnidesign:::: I dont think so you were ordering from me i remember my customers very well from names and by locations 
… Your account on Paklink is only with 1 post…i think you made if to give a bad review for me only 
well thanks for that. I know customer is always right but sometimes she is not…Even one can have bad experience with famous designers. We only had one bad experience which i discussed earlier which was also due to courier company and for that we are still sorry to asma sadique. To compensate that we give her huge discount on her next order(almost at cost).
This was all from us if any customer is unsatisfied then we are responsible and will issue full or partial refund.
I am thinking of making a tread for our boutique on paklinks for our work and feedback.