yes i agree with you their sevice is crap even if you call them they just ignore
like once i had headache and i called iq ball bhai sahib for coffee .ha came and brought cup which was dirty . when i pointed to him he went for another cup and never came back.
and ignored me completely
once they flight delayed 8 hours without any food or drink on the airport
p.s iq ball is just imaginary name for pia air crew
Pakistanis have the habbit for expecting too much when they fly with PIA. I have seen Pakistanis travelling with european airlines and they won't utter a word cuz they are "Goray" but will redicule PIA for the sae of it.
Food in PIA is very good and usually the crew are well behaved and caring (most of them)
Though I didnt like it when on my last visit they asked me to enfold the blanket but then I did that as it makes their job easy. A bit of help won't hurt!