Eye Makeup!

hey, i'm sure your camera is fine. you just have to learn how to use it for these close up shots. firstly, try not to use the flash as it washes the colours out.
either take the pic in daylight or in a room with really good, bright lighting and turn the flash off.
then your camera should have a macro mode (small flower icon), turn that on.
position your eye about 50cm from the camera or arms length (it will have problems focusing if it's too close).

give that a go!