Exchange Server Troubleshooting

we have Microsoft Exchange server 2000 in our company. it is working fine with many workstations.

but from one pc , I tried it much to connect to but Outlook is not connecting to it. I performed the same process in many systems & it worked well but with 1 client outlook is totally dening to connect.

I tested the commands in dos

telnet < ip here > 110
telnet < ip here > 25

it says exchange server ok, but from windows environment, it is unable to find exchange srvr, any tips, ideas…

Re: Exchange Server Troubleshooting

Make sure the DNS settings on that PC are correct. What OS is that pc? Windows ME/98?

Re: Exchange Server Troubleshooting

try ping, nslookup, tracert and pathping to the Exchange server.
Compare the ipconfig /all and netstat -na output on a workstation that works(in the same subnet or other subnet as well) and check the default gateway and above command outputs.

Make sure the following services are running on the workstation.

RPC
RPC Locator
server
workstation
DNS client

Re: Exchange Server Troubleshooting

or simply add the IP of server in the hosts file of client.

Re: Exchange Server Troubleshooting

M sorry , m very late....

as it was not important for company, so its still there unsolved...

DNS ? in TCP/IP properties ???

its ok, but what relation it has wid exchange server, that is only for internet services, I guess

Well, os is XP sp2

Exchange is win 2000 small bus srvr,

Re: Exchange Server Troubleshooting

this could be tested...let me do it:D

Re: Exchange Server Troubleshooting

The whole Active Directory runs on DNS, one bad entry and it all falls apart.
So, if DNS settings on that PC are the same as all other workstations then I'd suggest deleting the mail profile and recreating it. Let me know if you need details on that.

Re: Exchange Server Troubleshooting

yup..............I need..............are u talking abt server DNS or Client ???

Re: Exchange Server Troubleshooting

Ama yaar, server DNS are probably OK as other PC's are working fine. I was talking about the DNS settings on that specific PC.
To delete the mail profile go to Control Panel/Mail and click on the Mail Profiles button. There should normally be only one profile, highlight it and click Remove and OK out of it. Now when you open outlook its going to have redo the profile settings from scratch.

Re: Exchange Server Troubleshooting

That could be tested...:D

Re: Exchange Server Troubleshooting

Open command prompt and perform this:

ipconfig /flushdns

ipconfig /registerdns

on that particular PC, if not remove from domain and readd it.

Re: Exchange Server Troubleshooting

Well I applied above commands...

it says windows registerd dns successfully

but what does these commands do, where does they register ?

y I need to perform this in 1 specific pc , while all other pc's connect wid exchange directly & easily

Re: Exchange Server Troubleshooting

When a computer gets on a LAN it starts a table of all "computers names" associated with their "IP address" , so it will not have to look each time wat is the IP of computer MyStationA (saves time and reduces traffic on network)

These entries in the TABLE are called DNS entries. Sometime table is not accurate so when you FLUSH (clear) the table, comptuer starts creating a fresh updated one.

RegisterDNS means it register itself on the server so other server / computers can find it easily

Hope this helps :)

Re: Exchange Server Troubleshooting

Tofibaba is right, sounds like a corrupted profile. Delete the current Outlook profile from Control Panel, Mail and recreate it.

To rule out DNS issue, try connecting to exchange using ip instead of name.