Re: Exchange 2003 Question
I don't follow. You just want a few people to create/edit/delete contacts?
If yes, just go to ADUC, right lick on the OU where the contacts are going to be and click on Delegate Control, add the group where those helpdesk ppl are, then choose Custom task, select Contact Objects and that's it.
Hope that was it. This wouldn't really have anything to do with Exchange, just the AD.