Re: Delta Airlines
shay, sorry to hear about your ordeal. I did not have such an experience, but have heard others have had a real tough time dealing with missing stuff issues.
There are TSA approved locks that you should get for future. for now, instead of dealing with their toll free number, pul deltas 10K report, figure out what the email naming convention could be and send an email and a smailmail letter to their senior mgmt.