Re: DELL Laptops
I have an HP laptop at home, Dell Latitude (D430) at work.
Dell is just phenomenal. Been using various Latitude models since 2001. No complaints whatsoever. Battery life was kinda poor but that was because our enterprise IT did not opt for Intel/Dell's battery management tools. I have got extended battery now and its good for 5+ hours, which is pretty decent.
HP is so-so. Spec wise its fine. Power adapter cable that goes into the computer broke within 5 months. Contacted HP support through email. Computer is still in warranty. They sent, not one, but two replacements and want me to keep both. So service was impressive. Computer is heavy, battery life is nothing to write home about. It is AMD processor so gets hot really quickly and a lot. Keyboard does not appear very robust, and my guess is, at least one or two keys will break soon.
Dell's keyboard only needed replacement once ('G' key broke in Pakistan). After coming back to US, asked for repair. Technician came in and replaced the whole keyboard in 5 minutes. I guess, it depends on what kind of service plan you are in. My work laptop gets updated every 2 years, so my experience with a particular Dell computer is limited to 2 years each time.