Credit card issue..urgent help needed..!!

[Arleitter]

Re: Credit card issue..urgent help needed..!!

@TLK

What Sehrysh is saying that burden of merchants asking for the payments and CC company arranging for it is between two of them. You are not obligated to go to your merchants.

When merchants wont receive the payment, they will contact the CC company again. At that time, CC company can contact you to see if you dispute that payment or not.

@Khalil KhaaN FaaKhta

**it’s merchant’s responsibility to get an authorization from the card company. Once they get that authorization code, the credit card company is bound to pay the merchant and then take up the case with the cardholder in case of any disputes. if the transactions in issue are indeed fraudulent then they will gladly reverse charges.

i wud suggest you speak to a Manager of the Card company and explain what happened. i’m sure they will rectify the situation for you.**

Yes.

It is the duty of the C.C Company to honour the transaction. I have not heard of merchants coming after customers for the payment.

I believe if the issue is not resolve with Customer care,put a mail to the head of the C.C Company and the issue will be resolved immediately…