Computer Problem Report Form
- Describe your problem:
- Now, describe the problem accurately:
- Speculate wildly about the cause of the problem:
-
Problem Severity:
A. Minor__
B. Minor__
C. Minor__
D. Trivial__ -
Nature of the problem:
A. Locked Up__
B. Frozen__
C. Hung__
D. Shot__ -
Is your computer plugged in?
Yes__ No__ -
Is it turned on?
Yes__ No__ -
Have you tried to fix it yourself?
Yes__ No__ -
Have you made it worse?
Yes__ -
Have you read the manual?
Yes__ No__ -
Are you sure you’ve read the manual?
Yes__ No__ -
Are you absolutely certain you’ve read the manual?
No__ -
Do you think you understood it?
Yes__ No__ -
If `Yes’ then why can’t you fix the problem yourself? __________________________________________
-
How tall are you? Are you above this line?
- What were you doing with your computer at the time the problem occurred?
- If “nothing” explain why you were logged in.
-
Are you sure you aren’t imagining the problem?
Yes__ No__ -
How does this problem make you feel?
- Tell me about your childhood.
-
Do you have any independent witnesses of the problem?
Yes__ No__ -
Can’t you do something else, instead of bothering me?
Yes__
Thank you for taking the time to fill out our Computer Problems Form. Please allow 1-week response time so that the problem will resolve itself or you will be forced to reboot your computer, most likely resolving the issue.