"The CRTC is putting caps on extra data and international roaming charges to prevent “bill shock” and says Canadians can cancel cellphone contracts after two years without a cancellation fee, as part of a new wireless code of conduct it unveiled Monday morning.The Canadian Radio-television Telecommunications Commission says its new code “will make it easier for Canadians to understand their contracts and sets out their basic rights.”
The code will apply, starting on Dec. 2, 2013, to new contracts for cellphones and other mobile devices, whether they are signed as a stand-alone service or part of a bundle."
Here are some more stuff that will be good for the users :
The new code:
Says consumers can cancel their wireless contract after two years without paying a cancellation fee, even if their contract is for a longer term.
Caps extra data charges at $50 per month and international data roaming charges at $100 per month within one billing cycle to prevent “bill shock.”
Allows consumers to have their cellphones unlocked after 90 days, or immediately if the device is paid for in full.
Allows a cellphone to be returned within 15 days and specific usage limits if the customer is unhappy with the service.
Says consumers can accept or decline changes to certain elements of a fixed-term contract.
Wohoooo…am very excited with this…coz I am one of those ppl who had a bill shocks..TWICE…once for me..and once coz of my hubby!
