Can anyone help regarding the disappearance of my email from Hotmail account please?

Hi.

Is there a genius on here who can urgently help please?

Just logged into my hotmail account an discovered that all my emails have been deleted. I had some very very family
Emails from 10years ago and I’m absolutely gutted that they’ve gone.
Apparently it’s due to the new transfer to outlook? I’m not sure…

It’s understandable that if you don’t sign in to your email once in 365, they block your account but it’s so unfair that emails have been deleted?

Can someone please please help me retrieve them? I would be eternally grateful.
I’m so upset right now.. :frowning:

Re: Can anyone help regarding the disappearance of my email from Hotmail account plea

You can not recover them…

Why did you stop using Hotmail account?

Deleted Hotmail Account due to Inactivity - I need to access those - Microsoft Community

Re: Can anyone help regarding the disappearance of my email from Hotmail account plea

Well I didn't use it as much as I had another main account via gmail but that doesn't mean hotmail can suddenly delete the emails. I find that so unfair.
I'm sure people have managed to recover their emails. There has to be some way to do that...

Re: Can anyone help regarding the disappearance of my email from Hotmail account plea

The only way to save hotmail/msn emails is to download them into a pst folder and save them on your computer. Another way would be to contact microsoft and ask them to restore it for you.