I just placed an order at Buy.com. It was a regular order, plus shipping. Then i receive the following email:
Dear Tofi,
We are responding regarding your order #yadayada.
At Buy.com we strive to provide the widest assortment of high-quality products at everyday low prices. However, sometimes circumstances beyond our control affect your shopping experience.
We recently experienced an error on our web site that caused you to have to pay for shipping that should have been free on item ######## on your order.
We have since credited your original method of payment for any shipping charges you paid for that item.
We sincerely apologize for this inconvenience. If you have any questions, please contact us by visiting Rakuten: Shop. Get Cash Back. Repeat..
We appreciate your business.
Sincerely,
Buy.com Customer Support""
It just makes one feel naheecceee inside.