Boots Expert Hair Lightener

Lifestyle Wedding, Fashion & Beauty
1

http://www.makeupalley.com/product/showreview.asp/ItemId=96063/Boots_Expert_Hair_Lightener/Boots_/Skincare_-_Body

I rely on this product quite heavily and a friend informed me that it’s currently ‘out of stock’ in stores and on the website.

We’ve been told it’s being discontinued. But I have also found out that the Boots Expert Range is being re-branded. So far I have not established if it’s just the current version that is being discontinued or the product in any incarnation.

For me, there is no alternative. I used Jolen in the beginning and it’s a hassle for anything more than a small area and it’s tricky to get the mixture perfect. I also prefer the way the hair looks and feels after Boots Hair Lightener - it either bleaches or it doesn’t, never had the problem of hairs being semi bleached turning brown or orange.
I’ve heard a lot of bad things about Veet such as irritation and blistering, so I’m not really up for trying it.

If you use this product, I urge you send an email to Boots Customer Care. The more people that complain, the more likely it is we can get it back:

http://www.boots.com/webapp/wcs/stores/servlet/ContactView?storeId=10052&type=

This is the reply they sent me:
"Thank you for contacting us about our Expert hair lightener. I can understand your disappointment that this is not available in our stores & online. I appreciate the time you have taken to contact us.

I have spoken to our product team and they have confirmed that it has now been discontinued. We are always reviewing our products to make sure we’re selling those that our customers want to buy. We will only ever discontinue items to introduce a new and improved range or if the products have not sold as well as expected.

If you would like some help finding an alternative product please speak to one of our people in store. They will be more than happy to help you.

I appreciate this is disappointing for you and I have forwarded a copy of your email to the product team. They have reassured me they will consider your feedback during their next product review.

Thank you once again for contacting us. If you need to contact us again, please quote your customer reference number 7409390. Attached is a questionnaire, which will help us make sure we have provided you with the very best customer care. If we can help you further at all please contact us on 0845 070 80 90.

Kind regards

M------- S---------

Boots Customer Care."

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Re: Boots Expert Hair Lightener

Might be worth calling up "Boots the clearence" in Beckton, they usually sell discontinued products at discounted prices:

Beckton Triangle Retail Park, 5 Claps Gate Ln, London E6 6LH 020 8591 3303 ‎

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Re: Boots Expert Hair Lightener

Hey CE. Thanks, will give it a try.

It's out of stock completely though, even Boots don't have any in their warehouses. My problem is more for later, because even if I could buy some now, it will go weird and won't work well after about a year.

I bought VEET and tried it today. I have to leave Boots on for about 30-40minutes for complete bleaching but that's fine since it doesn't burn/itch/irritate. VEET really itches with slight burning. I took it off after 5 mins on the part of my face I was trying it out on because it had got too irritating but it had worked. I wouldn't use it on my face again, especially on the upper lip where the skin is delicate. On my body, I took it off after 10 mins and the hairs weren't completely bleached but my skin was!
I really thought this could be a back up for body bleaching but I dare not leave it on longer and I don't like the fact that it so noticeably bleaches my skin.

Sigh!

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Re: Boots Expert Hair Lightener

Hi Stoppit!! Don't know if you have found an alternative yet and you may know this already,

but I was actually in the boots store today and spotted their hair lightener is BACK!!!!

It has been rebranded and is now called: Boots, Smooth care Hair lightener- aqua green box- inside the tubes etc look exactly the same!

Hope that is of some help!

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Re: Boots Expert Hair Lightener

stoppit!

they did this a few years back to rebrand. My family ladies including me went APE! have you tried the bigger stores ? i might go to boots today and stock up, it took them a few months to rebrand it ( and i swear it looked the same!) i will let you know if i find some in the big boots !

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Re: Boots Expert Hair Lightener

Sonia/ Stoppit--- it is BACK in stores- so should be available- I've just bought some.

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Re: Boots Expert Hair Lightener

Hi saheli - Yes! I bought some a week ago after being alerted. It wasn't in all stores though.
Thanks for letting me know :) I didn't update this thread after I found out because no one else seemed to be bothered lol.

I did try VEET and Jolen - both rubbish in comparison!

Boots Customer Care is ridiculous.

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Re: Boots Expert Hair Lightener

Hey

I use it too and tried finding some in various stores was told its beeen discontinued! I then tried jolen!

Glad its bk :)