Dear Yasmin
While going through the forum, saw your post regarding the issue you faced, I am amused that some people have actually taken out time to get involved into something, which they do not even know in actual. People are commenting regardless of knowing that this is your exact order made to exact sizing; and the same color choice made by the bride Arfeen and the groom Samad Hammidi. It’s just the color, which “YOU” didn’t agree with. This made to order dress is a hard work of hundred of hours spent by our team. It is not our team that did not get it right; we have countless emails and facebook messages of Annie Kirmani to prove this color choice.
It is unfortunate that there are actual people out there who resort to cheap blows and unnecessary negative behavior instead of opting for the best choice to send the outfit back and reasonably discuss the changes you want, i.e. more work or even color change. However, that would be an extra huge effort from our side, which we are always willing to put in just to satisfy our client. This is something, which one cannot achieve by resorting to abusive emails and baseless threats like you have been sending since the day you received the outfit.
This is the final effort from our end to make you understand that when you change the colors either you give a color swatch or you expect the other perception.
We are working from 12 studios world over and selling to thousands of clients online, this by far has been our worst experience ever.
Regards,
Entire Team
Hajra Hayat