Alright. Here it goes. I am just recounting how we did the project implementation. You can gleam the required information for your presentation.
The Project was implementation of a new system. The bulk of development team was based off-shore. After approval of the RFP, we assembled an on-shore team of Functional Consultants (FC).
Phase 1.
Information gathering. Appointed a Project Lead from FC team. FC conducted a series of meetings with the user group and upper mangement to verify the requirements documented in the RFP. Identified key-users. Produced a deliverable at the end and got sign-off from the management.
Phase 2.
The FC team was split into on-shore and off-shore components. Off-shore FC team documented the proposed system. On-shore FC team conducted a series of additional meetings to fine-tune the solution. Produced a deliverable at the end. After presentations, got sign-off
Phase 3.
Assembled teams of Technical Consultants (TC). Off-shore FC and TC conducted a series of meetings to map out the solution. Assembled a skeleton onshore TC team. Both onshore and offshore FC/TC teams were merged to forge the actual solution based on user requirements. Produced a proto-type and a deliverable at the end. All proposed changes logged and for new requests, generated Additional Work Orders. Management buy-out on additional requests. Got sign-off. Solution frozen at this point. No additional user requests.
Phase 4.
Appointed a Project Lead from TC to take over from here. Started pilot testing by the key-users. FC/TC joint teams were available to guide the users through. Provided test plans. Off-shore TC will make changes. No deliverable. After completion of testing, obtained sign-off.
Phase 5.
Offshore TC, stabilized the product. Transferred the final product on-shore. On-shore TC and key-users deployed the solution. Key users carried out training sessions for normal users. Parallal run of the solution. Sign-off
Phase 6.
Product went into production. On-shore TC/FC team onhand to monitor transition issues. Data transfer carried out by joint TC/FC teams, with help from key users. Joint TC/FC team provided support for 15 days after production.
Phase 7.
Post-production support. On-shore TC remained for the duration of the post-production support period as per the contract.
Dipute Resolution:
User requests will be routed through the "key-user" group to the Project Manager from client side. This will be transmitted through secure website to the Project Lead of the Contractor. Will be allocated down to development team. All requests logged with their resolution.
Time Management:
Weekly status meeting between onshore Contractor Project Manager and Client team. Gantt charts used to track progress. Deliverable-based billing. During post-production support, monthly billing.