Re: Aapna Channel
They must be the only channel which has a regular and continous problem with uplinking.............
Even your favourite crappy DM Digital doesn't have this continous problem.
Thats becasue DM Digital has there own playout centre.
Aapna's playout is with some other compnay(not sure who it is) that deals with uplinking and playout.
Re: Aapna Channel
Thats becasue DM Digital has there own playout centre. Aapna's playout is with some other compnay(not sure who it is) that deals with uplinking and playout.
So why don't Aapna get their own what their own playout whatever...........?
Re: Aapna Channel
So why don't Aapna get their own what their own playout whatever...........?
Refering to DM Digital I suppose?
Yes they have there own facilitiy, which can hold up to 16 channels.
Didnt you know that?
Re: Aapna Channel
If they're using a 3rd party uplinker, then why not change the uplinker, at least they would have been back on air by now.
Re: Aapna Channel
Refering to DM Digital I suppose? Yes they have there own facilitiy, which can hold up to 16 channels. Didnt you know that?
Nope I didn't know neither I watch the amaturish DM. I suppose you would know because its your favourite channel.............
Re: Aapna Channel
If they're using a 3rd party uplinker, then why not change the uplinker, at least they would have been back on air by now.
They have been looking at changing the uplinker, and know it seems to be in the hands of Sky to let tham back on air.
Re: Aapna Channel
Salam To All,
First of all thanks for your interest in Aapna Des Channel...
Im from Aapna Des....
I will keep informing you about the updates related to this channel...
I have recently joined this forum to keep you updated with the latest news from channel....
Re: Aapna Channel
Salaam guys/girls
I hear Aapna Channel/Des is live outside the UK (Hotbird), as for the UK I they should be back in the next couple of weeks.
I read something about DM. Did you know the following;
Mr L Malik is a fraud
Did you the HALF the charities money made through our donations went into
the Channels pocket. And the Charities also paid for the time slots (£1000's
per hour)
Did you know the Channel was fined by OFCOM (UK Regulator for TV etc)
Look below:
Content and/or promotion provided by DM Digital Television Limited Service provider responsible for
compliance under the Code of Practice StealthNET Ltd Telephone network(s) Telstra Europe Ltd Service type Live tarot service Source of complaint(s) Members of the public Background The PhonepayPlus Executive (‘the Executive’) received a complaint from a member of the public regarding a live tarot service broadcast on Sky channel 802. The complainant stated that he was on hold for nine minutes and 15 seconds and was then cut off. He did not speak to the operator yet was charged £9.41.
The Executive monitored the service on a number of occasions and noticed there appeared to be a pattern of the caller being put on hold. On 2 October 2007 a member of the Executive was on hold for approximately seven and a half minutes before being connected to a live operator.
On 3 October 2007, the Executive contacted the service provider by post only, in an attempt to resolve the matter informally, and requested information regarding the service under paragraph 8.1.3 of the 11th Edition of the Code of Practice (“the Code”). The service provider did not respond, and later explained that it did not receive this correspondence.
Having received further complaints regarding the service and having discovered that the service provider appeared not to have the requisite prior permission certificate, the Executive wrote to the service provider on 25 October 2007 raising a suspended emergency procedure (that is, the emergency procedure would be invoked unless certain conditions were fulfilled). The service provider informed the Executive that it had the requisite prior permission and also that the service had been suspended. For these reasons, it was decided to proceed on the basis of the standard procedure.
Breaches of paragraphs 5.4.1a, 5.4.2, and 5.7.1 of the Code were raised by the Executive in a letter dated 13 November 2007, along with a request for information under paragraph 8.1.3 of the Code. The service provider was given an opportunity to respond, and duly responded.
A decision on the breaches raised was made by the Adjudication Panel (‘the Panel’) on 17 January 2008.
Investigation & Decision DELAY (Paragraph 5.4.2)
“Services must not be unreasonably prolonged or delayed.”
1.One complainant to PhonepayPlus stated that he was on hold for over nine minutes before being cut off, and was charged over £9. When the Executive monitored the service, it noticed that there appeared to be a pattern of the caller being kept on hold; on one occasion it was on hold for over seven and a half minutes before being connected to the service. Furthermore, it was not informed of its position in the queue, as it was stated it would be. The PhonepayPlus Board had previously stated that a holding time exceeding 15 seconds was likely to be considered an unreasonable delay for a consumer paying a premium rate tariff in order to access a service. For these reasons it was the opinion of the Executive that a breach of this paragraph had occurred.
2.The service provider responded that after reviewing the service and the call recording provided, it seemed that the service was working correctly. The service played an intro message and then explained how the queuing service worked. During the call made by the Executive, the reason why the queue position was not announced was because a staff member picked up the call and transferred it to the studio for on air chat. As the call was no longer in the queue on the IVR, no messages were played.
3.The Panel held that the delay which appeared to be experienced routinely in accessing the service was unreasonable; seven to nine minutes holding time was too long for those paying a premium rate charge. It therefore upheld a breach of this paragraph of the Code. The Panel also commented that, given the context of the service, there was no problem with the introductory message being played in two languages.
Decision: **UPHELD**
PRICING PROMINENCE (Paragraph 5.7.2)
“Written pricing information must be easily legible, prominent, horizontal and presented in a way that does not require close examination. Spoken pricing information must be easily audible and discernible.”
1.Text which appeared on screen during the broadcast of the service stated “Calls cost £0.50 per minute. Please seek bill payer’s permission before calling. 18+ only”. All the text was white apart from ‘£0.50’ and ‘18+ only’ which were yellow. The Executive considered that the font size was too small and that in order to view the price, close examination was required. The pixilation of the text was also very blurred. For these reasons, it was the opinion of the Executive that a breach of this paragraph had occurred.
2.The service provider stated that the terms and conditions on screen were 50% of the size of the premium rate number. The decision was made to make the price in yellow to make it stand out more. It also commented that since the ‘£0.50’ was in the middle of the terms and conditions it puts more emphasis on this point. It went on to say that its client has since made the text all one colour and improved its size and clarity.
3.The Panel upheld a breach of this paragraph of the Code as it believed the pricing as it appeared was not sufficiently prominent. However, it stated that the breach was of a minor nature.
Decision: **UPHELD**
PRIOR PERMISSION (Paragraph 6.1.1)
“No live services may be provided without prior permission from PhonepayPlus, save that PhonepayPlus may identify categories of live services which are exempt from the prior permission requirement. Such exemptions may be withdrawn or modified by PhonepayPlus at any time on reasonable notice and a list of exempt categories will be published by PhonepayPlus from time to time.”
1.The Executive noted that the service was one which did require prior permission and that the service provider did have a prior permission certificate for live services, with DM Digital Television Ltd as the information provider. However, as it did not cover a live tarot service, it was the opinion of the Executive that the service was operating without the requisite permission and that therefore a breach of this paragraph had occurred.
2.The service provider commented that it did not have any record of its client operating astrology services; it had told the client to stop operating them and to apply for permission if it wished to operate them in future. The information provider informed the service provider that there had been some confusion and that its numbers were used instead of another service provider’s, which did have a live astrology licence. Since this occurred the staff were re-informed about which numbers to use and retrained on the Code.
3.The Panel noted that a live tarot service requires explicit prior permission. The prior permission certificate held by the service provider in respect of the information provider involved in this case did not cover a live tarot service. Furthermore, the certificate held stated that callers would not be put on hold. The Panel held that no prior permission had been granted for this service and therefore upheld a breach of this paragraph of the Code.
Decision: **UPHELD**
The Panel’s initial assessment was that, overall, the breaches taken together were significant.
Sanction In determining the sanctions appropriate for the case the Panel took into account the following mitigating factors:
·The service provided co-operated with PhonepayPlus when notified of the breaches and had stopped the service before being asked to do so.
·The service provider had tried to comply with PhonepayPlus rules in that it had applied for and received a prior permission certificate for its work with the information provider involved in this case. However, the Panel considered that it had failed to exercise due diligence in checking that the service offered conformed to the certificate.
The Panel also took into account the following aggravating factors:
·Since the problem of delay appeared to be occurring routinely, the Panel questioned whether it was wilful behaviour; and
·The service provider’s breach history.
Taking into account the aggravating and mitigating factors, the Panel concluded that the seriousness of the case should be regarded overall as** significant**.
The Panel therefore decided to impose the following sanctions against StealthNET Limited:
The service provider requested a review of the adjudication on [19 February 2008] under paragraph 8.8 of the Code. A review panel will decide whether a review is merited having considered whether there are reasonable grounds to grant the request for a review. If the request is granted the review panel will proceed to immediately review the case or will set a later date to do so.
DM plan to open up offices in Pakistan ..... A friend said Who the hell is DM....then he laughed.... this guy is very high up in Pakistan
They have a Playout?? That must be a joke, They need to look at the likes of ARY, GEO, NoorTV, Star, and DDRayat and even Aapna. That's what you call program content and quality
We should think twice about supporting a false and untrustworthy channel.
Re: Aapna Channel
Salaam guys/girls
I hear Aapna Channel/Des is live outside the UK (Hotbird), as for the UK I they should be back in the next couple of weeks.
I have 1W, 13E (Hotbird), 19E and 28E and there is no Aapna Channel on any of those frequencies.
Re: Aapna Channel
Cool_Breeze I know the topic of the thread is about Aapna channel.
However, you stated facts relating to the crappy DM Digital. Do you mind sharing the source of those facts?
By the way did you know we have an un-official spokesman and a defender of DM on this forum.
Re: Aapna Channel
Cool_Breeze I know the topic of the thread is about Aapna channel.
However, you stated facts relating to the crappy DM Digital. Do you mind sharing the source of those facts?
By the way did you know we have an official spokesman and a defender of DM on this forum.
Yes, please could we keep it to Aapna Channel only.
Re: Aapna Channel
Salam To All, First of all thanks for your interest in Aapna Des Channel... Im from Aapna Des.... I will keep informing you about the updates related to this channel... I have recently joined this forum to keep you updated with the latest news from channel....
You can at least update your website and let people know what's happening. I am sure people are rightly assuming that the channel has gone off for good.
Re: Aapna Channel
Hi we are already working on it.It will be updated till tomorrow or tonight.....
thanks
Re: Aapna Channel
Thats fine updating your website. No doubt you joined this forum to keep others posted on what's happening, maybe you can tell us what is happening with aapna channel, if and when it will be back on air?
Re: Aapna Channel
Yes, we are here to keep you updated.i'm working on it.Soon our website will be updated...Also keep updating with every little detail.....
Re: Aapna Channel
Ok, let me make it easier for you in plain english:
IS AAPNA CHANNEL GOING TO COME BACK ON AIR OR NOT?
Re: Aapna Channel
YOU WILL GET YOUR ANSWER ON WEBSITE SOON
Re: Aapna Channel
Look dude, why did you waste time joining on here if you're not going to answer simple questions. If i wanted to visit your website I'd go there, but i'm not interested, I just wanna know if you guys are coming back on air or not. Otherwsie you're going to get people speculating as to what has happened to your channel.
Re: Aapna Channel
Aapna Channel is a poor channel (in terms of it's program quality). It should appeal to 50+ zameendar laug only.
Re: Aapna Channel
Aapna Channel is currently going through technical and managerial restructuring.It is temporarily off air from SKY network in UK.
We are working hard to bring it back in UK as soon as possible with a range of new and interesting programmes on sports, entertainment along with news and current affairs.
Meanwhile we are also going through recruitment of new presenters in UK, Europe, Middle East & Asia. Aapna signal is available in UK and you can watch Aapna on Intelsat 3R at 43.0°W, FREQ: 12568, POL: H, SYMBOL RATE: 2170, FEC: 3/4
If you would like to contact Aapna Channel please email us "email is on website..."
Please bear with us Aapna will be back on air soon with a whole new team and enthusiasm.
You can visit our Aapna Channel / Aapna Des forum.
"You can find link on website"
The above is the updated information for AAPNA CHANNEL AAPNA DES..THANKS