Following is an announcement from an employment agency in Austin.
As-salaamu alaikum,
I wanted to tell you about these really hot job openings we have
available here in Austin. Interviews are going on this whole week!
Please call me at 512-250-2959 for more information and details. And
please don’t forget to submit your resume in word format, if you
haven’t done so already and list a few bullet points as to why you
would be suitable for these positions. Also state your salary
expectations! It’s urgent that you contact me as soon as possible!
Thank you and have a great day!
Zafar Sadiq
Staffing Coordinator
Dell is looking for 4 CTI Analyst/Programmers. These candidates
must be able to start immediately! See the below job description.
Duration: 6 month contract
Location: Round Rock
POSITION DESCRIPTION :
Job Description
Primary responsibilities include the development and support of
integration technologies required by Dell¡¦s contact centers,
including but not limited to: call allocation between call
centers, automated integration between phone systems and agent
applications on the desktop, back end integration for automated
customer identification and call routing. Position requires good
interpersonal/communications skills and ability to effectively
manage relationships with business partners, and other I/T based
support groups. Analysis and programming occurs on several different
platforms and languages including C#, .Net, SQL, Delphi, XML,
proprietary middleware scripting/development, and Cisco-ICM.
Working knowledge of phone switch programming (Cisco-ICM and Avaya)
are preferable.
Experience/Background
These roles provide an excellent opportunity to expand skill sets
beyond conventional application programming and gain extensive
experience and knowledge in integration of applications with
emerging channels of customer interaction (call processing,
automated customer interaction, desktop integration, etc.). The
roles also provide the opportunity to work directly with business
partners responsible for deploying new and innovative technology
required to scale Dell¡¦s contact centers.
Ideal candidates will have prior experience with telecommunications,
and data integration technologies and CTI based programming skills.
Application programming competencies include C#, XML, .NET, SQL,
and Web Services with Delphi and speech recognition skills being
desirable. Ideal candidates would have at least 2-3 years in I/T
applications development or supporting roles.
_/ _/ _/ _/ _/ _/ _/ _/ _/ _/
Zafar Sadiq
Staffing Coordinator
Cell ph. 512-947-6529
Horizon Staffing Services
Together We Achieve the Extraordinary
http://www.horizonstaff.com
¡P Administrative ¡P Office Support ¡P Health Care ¡P Technical
Phone: (512) 250-2959 * Fax: (512) 250-2991
- E-Mail: [email protected]