Why Southwest is king

I am sick of flying. Haven't flown Southwest yet since haven't had a chance to go to the West :D
Thought I would share my sucky airport story here for the year 2008.
our plane was in 'taxi mode' for an hour at Philly which made us very very late for our connecting flight in Charlotte. We had to RUN with a baby in a stroller from Concourse B to end of E and had to ask the lady at the gate to let us get on the plane. Of course our luggage didn't come with us and was late.

did I say I cringe at the thought of flying these days.